Program Management Lead - C13 - HEREDIA

Overview:

The Program Management Advisory and Execution (PMAE) is the only enterprise level resource that supports all business units across the bank to plan, execute and govern complex cross-functional initiatives, programs, and projects. We act as partners to interject project management discipline to work efforts. The team works across silos and moves from topic to topic while continuing to maintain and follow program management rules of governance. The PMAE is an organization consisting of over 80 program management professionals, each with a very robust and diverse background.

The work will vary across engagements but generally will range from regulatory compliance to risk management. PMAE is not a technology-centric project management office, however its work may include the integration of the technology dependencies into cross-functional business initiatives as part of a larger body of work.  

This is a highly matrixed organization where your primary manager will not be providing daily oversight of your actions and program management skills. You will be expected to operate independently, while   interacting with your clients and stakeholders on a day-to-day basis. As initiatives, programs, and projects close, you will then be assigned to a new body of work with new sponsors and new stakeholders, while maintaining your primary PMAE supervisory chain.

What you will be doing:

This is a mid-level project / program manager role with the expectation to have had a previous experience driving end-to-end execution of programs while leveraging a structured PM methodology.

You will lead cross-functional projects or programs with a broad impact across the organization and may be required to manage multiple projects simultaneously.  Additionally, you will be expected to be the subject matter expert in project methodology and consistently follow established processes while proactively identifying opportunities for improvement. You will be responsible for ensuring all workstream owners within your project(s) are informed and follow established procedures.

Responsibilities:

• Ensure the consistent quality of deliverables for assigned programs & projects to include providing quality control process for workstreams within your project or program.  Ensure the quality of results support the broader initiative. Anticipate problems and proactively identify solutions that address root causes.
• Effectively guide, influence and direct individuals who are responsible for separate work efforts to achieve common goals through influence (matrix management).
• Define program requirements independently and execute.
• Collaborate and consult with executive leadership, stakeholders, project leads, executive leadership, sponsors, and business partners to clarify and define project requirements.
• Provide independent 3rd party challenge for program deliverables, plans and other requirements.
• Demonstrate a command of a subject area with an eagerness to share knowledge with others.  Solve complex problems and turn incomplete, conflicting, or ambiguous inputs into tactical action plans or solutions.
• Mobilize a diverse set of stakeholder teams towards a common goal. Acts as a change catalyst by identifying and helping others see where new ideas can benefit program objectives.
• Drive the pace of work for self and other program resources while independently managing the program holistically.
• Make decisions in end-to-end program management, demonstrating ownership of the entire process from beginning to end while developing and implementing program and project level processes and performance metrics.
• Define and provide clarity for program objectives and plans. Develop structure & controls around program delivery to ensure successful completion, mitigate ambiguity, and enable effective decision making.
• Establish relationships with all stakeholders to help define the initial scope, timeline, resource needs, and costs (if any) of the projects/program and work with management or project organization. Engage key stakeholders early and often and actively look for opportunities to improve collaboration.
• Communicate effectively to distill complex thoughts and strategies into simple, actionable recommendations.

Requirements:

• 5+ years of experience managing complex projects and programs following a structured methodology.
• Bachelor's Degree or equivalent work experience.
• Technical proficiencies in MS Project, Word, Excel, and PowerPoint required. 

• Demonstrated ability to lead a program in all lifecycle activities associated with projects/programs that are long-term, line of business wide, and medium to high in risk, scope and complexity with a broad impact.
• Must be able to work at designated Citi location 3 days / week.
• PMP or PRINCE2 certification. Or the ability to obtain certification within 1 year of employment. 

Additional Preferred Qualifications:

• Professional experience in a large corporation, within the financial sector is a plus.
• Finance or accounting experience as a plus.
• Experience with enterprise program management tools.

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Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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