Supervisory Human Resources Specialist (Info Sys)

Department: Department of Homeland Security

Location(s): Anywhere in the U.S. (remote job), United States

Salary Range: $104604.0 - $135987.0 Per Year

Job Summary: This position is located in Management Directorate, Office of Human Capital and Training, Human Resources Technology, Human Resources Information Technology - HRIT. As a Supervisory Human Resources Specialist (Info Sys), you will oversee the Operations Branch and supervise subordinate staff who perform complex and technical range of duties involved with HRIT system and database administration.

Major Duties:

Oversees systems admin and management functions for the USCIS HQ/HRIT/OPS which performs daily operation, admin, systems audit support, troubleshooting, infrastructure support, per missioning/adjudication of HRIT systems.
Oversees a team of specialists who analyze, design, and execute tasks to perform system administration and various aspects of HRIT program ops, project management, governance, IT consultation, DHS liaison, IT Change, HR, process improvement.
Determines program and project goals and objectives, develops measures to evaluate performance, and makes recommendations for program and project improvement.
Plans, organizes, coordinates, and evaluates the activities of HRIT initiatives across HCT and USCIS. Manages and directs HRIT implementation and engages key external managers across USCIS while coordinating resources and projects.
Ensures documentation of operating instructions and all other technical data needed for current implementation and future system modifications, accompanies all new and modified systems, and complies with life cycle standards.
Advises HRIT Chief and Deputy Chief on HR information system and HR management issues, changing requirements, and new goals and objectives imposed by outside agencies such as the Office of Personnel Management.
Leads complex projects, often cutting across organizational lines. Defines critical quality factors, process improvements on key initiatives that help improvements in service delivery, reduced operational costs, and increased quality.
Provides technical advice on strategic issues; and collaborates with other offices across USCIS and other components in DHS to improve end-to-end HR management processes throughout USCIS.
Provides technical guidance and participates in the development and issuance of contract solicitation documents, evaluation of vendor proposal, and the administration of contracts awarded for HRIT software and support services.

Qualifications: The qualifications for this position must be met by 11:59 PM (Eastern Time) on 11/27/2024. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 11/27/2024. GS-14: You qualify at the GS-14 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-13 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Performing HRIT systems operations, maintenance, systems audit support, and administration within DHS. Leading HR operations and maintenance teams to perform problem solving, stakeholder consultation, communication, HR ticketing, and negotiation. Performing HR systems operations and maintenance based on system specifications/requirements. Communicating technical concerns and implications with business stakeholders and team members. Performing as a knowledge expert in regard to USCIS HR systems infrastructure, functionality, and technical considerations. Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 11/27/2024. Your resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. USCIS will only review the first 5 pages of your resume to determine your initial eligibility/qualifications for a position. As such, please be sure to include content to support your eligibility/qualifications for this position within the first 5 pages. Please note that your full resume will be made available to the hiring manager if you are referred. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you've held a federal position. Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible. Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service.

How to Apply: Please read the entire announcement and all instructions before you begin an application. The duty location and actual salary extended at the tentative job offer is based on the grade, step, and address identified in your application package. Remote workers are not required to report to the USCIS worksite on a regular basis but may be required to come to the worksite periodically, based on the needs of the hiring office. The remote worker's official duty station is the employee's residence, which may not be outside of the continental U.S., Hawaii, or one of the five U.S. territories (Puerto Rico, Guam, Virgin Islands, American Samoa, and Northern Mariana Islands). Remote work requests are approved by the associate director, program office chief, or their designee. Remote workers are expected to work during dismissals and closures or request leave. View the 2024 Locality Pay Charts for more information. Cost of living allowance will be considered in accordance with Department of State policies, view the Nonforeign area cost of living allowances. Application Limit: This vacancy is limited to the first 200 applications received. All applications received prior to midnight 11:59 PM (ET) of the day the application limit is reached will be accepted and considered. If the application limit is not reached by the closing date of the announcement, all applications received during the open period will be considered. Any required documents must be submitted at the time that you apply as documents will not be accepted past the day the application limit is reached, if applicable. If you choose to edit your application after it has been submitted, it will be removed from consideration until you re-submit your application. The date your application is last submitted will be used to determine whether you meet the cut-off criteria. To apply for this position, you must complete the initial online application, to include submission of the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (ET) on 11/27/2024 to receive consideration. The application process is as follows: To begin the application process, click the Apply Online Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on 11/27/2024. To update your application, excluding External Assessment responses, at any time during the announcement open period, return to your USAJOBS account. There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed. To verify the status of your application both during and after the announcement open period, log into your USAJOBS account (https://secure.login.gov/). All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides the Announcement Status and a "You applied on" date. This information does not confirm the agency application status. Use the "Track this Application" link for additional information regarding the agency application status, the documentation you submitted and any correspondence we have sent related to this application. The Announcement Status will appear along with the date your application was last updated. For information on what each Announcement Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/. We strongly encourage you to apply online. If you cannot apply online, you must contact the Human Resource Office listed below at least one business day prior to 11/27/2024 for instructions. Applications will not be accepted by mail.

Application Deadline: 2024-11-27