Department of Veterans Affairs

Senior Social Worker-Homeless Outreach Program

Miami, Florida Full time

Senior Social Worker-Homeless Outreach Program

Department: Department of Veterans Affairs

Location(s): Miami, Florida

Salary Range: $108244 - $140724 Per Year

Job Summary: Miami VA Healthcare System is looking for a Senior Social Worker-Homeless Outreach Program as the Contracted Emergency Residential Shelter (CERS) Liaison for their Flagler VA Clinic located at 1492 West Flagler Street, Miami, FL 33135. Senior Social Workers have experience that demonstrates possession of advanced practice skills and judgment. The Senior Social Worker operates independently in the field within the contracted emergency residential shelter settings.

Major Duties:

  • Total Rewards of a Allied Health Professional Senior Social Worker Contracted Emergency Residential Shelter (CERS) liaison is responsible for processing billing, providing administrative oversight, and offering clinical consultation. Additionally, the senior social worker provides direct services to Veterans, facilitates community meetings, performs clinical case management, and collaborates with the contracted provider's case manager to establish permanent housing stability plans. The CERS liaison senior social worker also participates in process improvement activities related to the administration of the CERS program. The role is dedicated to serving a complex population that may have severe substance use disorders, mental health issues, and/or physical health challenges. Senior social worker must display a high-level of professionalism and organizational stewardship in all dealings with the community as a representative of the Department of Veterans Affairs. The CERS liaison senior social worker is a critical position within the Miami VA Healthcare System and serves under the direction of the Homeless Program Section Chief and Chief of Social Work Service. The CERS liaison senior social worker is responsible for monitoring and coordinating services provided by community-based programs funded under VA's Homeless CERS Program. The CERS Program is vital for providing safe transitional housing and supportive services for homeless Veterans. VA medical centers must ensure the Veterans in community-based funded programs are receiving quality services. The CERS liaison senior social worker is responsible for the oversight of these services as well as the case management of the Veterans who receive them as identified in the contracted Performance Work Statement (PWS). The CERS liaison works closely with the Contracting Officer Representative (COR) for the CERS program. Additional Duties include but not limited to: Provides case management and oversight at the CERS funded site as described in the CERS program rules, regulations, and directives. Utilizes various treatment modalities of individual and group work, casework, community organization, and community outreach activities to alleviate or remove problems that interfere with the Veteran's ability to achieve independence. Performs specialized treatment of complex physical or mental illness. Incorporates complex multiple causations in differential diagnosis and treatment of Veterans including formulating psychosocial and psychiatric diagnoses within the approved clinical privileges or scope of practice. Coordinates care including serving as an advocate on behalf of the Veterans to ensure comprehensive service delivery by linking and referring Veterans to the VA Medical Center, VA Regional Offices and/or community agencies. Complies with criminal conflict of interest laws and executive branch standards of conduct as to avoid conflicts of interest while serving as the CERS liaison. Monitors clinical care and assesses the compliance of the programs receiving payment of services as described in the CERS contract. Collaborates with the COR to facilitate compliance or corrective actions and, when appropriate, develops, facilitates and monitors plans of correction. Provides services and oversight of the CERS funded program as defined in the CERS rules, regulations, and directives including verification of Veteran status and eligibility for participation in the CERS Program, maintaining admission, discharge dates of participants for billing purposes, reviewing and approving/disapproving readmissions, extensions of care, and collecting/submitting participant information as outlined by HOMES evaluations procedures. Completes weekend/holiday coverage twice annually for the inpatient medical units within Social Work Service. Work Schedule: Monday through Friday, 8:00 am to 4:30 pm, with rotating tours of duty as needed. Recruitment/Relocation Incentive (Sign-on Bonus):Not Authorized Pay: Competitive salary and regular salary increases. Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year). Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available. Functional Statement #: 32026F Senior Social Worker-Homeless Outreach Program.

Qualifications: Applicants pending the completion of educational, or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f). Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may NOT be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work. Licensure: Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: In addition to meeting the basic requirements stated above, the following qualifications criteria must be met in determining the appropriate grade assignment of candidates. GS-12 Senior Social Worker candidates must have the following: Experience/Education: The candidate must have at least two (2) years of experience post advanced practice clinical licensure and should be in a specialized area of social work practice of which, one (1) year must be equivalent to the GS-11 grade level. Senior social workers have experience that demonstrates possession of advanced practice skills and judgment. Senior social workers are experts in their specialized area of practice. Senior social workers may have certification or other post-masters training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship or equivalent supervised professional experience in a specialty. Licensure/Certification: Senior social workers must be licensed or certified by a state at the advanced practice level which included an advanced generalist or clinical examination, unless they are grandfathered by the state in which they are licensed to practice at the advanced practice level (except for licenses issued in California, which administers its own clinical examination for advanced practice) and they must be able to provide supervision for licensure. Applicants with Florida LCSW, to qualify for APL Qualified Supervision Delegation, QSCSW must be on licensure. For additional information, please refer to Florida Board of Clinical Social Work, Marriage & Family Therapy and Mental Health Counseling » Qualified Supervisor- Licensing, Renewals & Information. Applicants with Puerto Rico LSW must be an active member of the College of Social Work Professionals of Puerto Rico (CPTSPR) and must provide CPTSPR active membership certification. For additional information, please visit Membership - CPTSPR. While we no longer require essay-style responses to our Knowledge's Skills, Abilities, and Other Characteristics (KSAOs), you must be able to demonstrate that you possess the (below) competencies which are necessary to perform the work of the position. Please ensure your resume/CV/application contains sufficient information to support the level of experience/education/training; otherwise, we will not be able to award you credit for the experience/education/training you claim. These are the KSA's for this subject position: Skill in a range of specialized interventions and treatment modalities used in specialty treatment programs or with special patient populations. This includes individual, group, and/or family counseling or psychotherapy and advanced level psychosocial and/or case management. Ability to incorporate complex multiple causation in differential diagnosis and treatment within approved clinical privileges or scope of practice. Knowledge in developing and implementing methods for measuring effectiveness of social work practice and services in the specialty area, utilizing outcome evaluations to improve treatment services and to design system changes. Ability to provide specialized consultation to colleagues and students on the psychosocial treatment of patients in the service delivery area, as well as role modeling effective social work practice skills. Ability to expand clinical knowledge in the social work profession, and to write policies, procedures, and/or practice guidelines pertaining to the service delivery area. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. Physical Requirements: The physical demands of the work requires use of fingers; moderate walking and standing; near vision correctable at 13" to 16" to Jaeger 1 to 4; far vision correctable in on eye to 20/20 and to 20/40 in the other; hearing aid permitted; clear speech; emotional stability; moderate duty. Ability to drive a government car. The full performance level of this vacancy is GS-12.

How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 12/26/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12845965. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Application Deadline: 2025-12-26