At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best, and we ensure it is always fast and simple. We are on a mission to make Lalamove synonymous with delivery by deeply understanding and serving the unique needs of every local community we operate in.
We are building a world-class Research team to be the strategic voice of our community. As the Research Manager , you will be the cornerstone of this effort. You will lead a sub-team dedicated solely to understanding the hearts and minds of the people who power and use our platform: our Driver-Partners , our users and Corporate partner, and our Senders . This isn't just about data points; it's about human stories, on-the-ground realities, and turning empathy into actionable strategy for our Product, Operations, and Marketing teams.