People Services Generalist - German Speaker - Maternity Cover

• Location: Budapest – Sanofi Business Operations, Váci Greens

• Maternity cover - 2 years

Ready to push the limits of what’s possible? Join Sanofi in one of our corporate functions and you can play a vital part in the performance of our entire business while helping to make an impact on millions around the world. As People Services Junior Generalist (German Speaker) within our People Services team, you’ll manage the employee life cycle processes, starting from the hiring process & onboarding until the coordination and administration of termination and off boarding activities for the GSA region, including creation of required documentation & system updates. The team is focused on continuous improvement processes, there will be opportunity for you to improve processes and implement best-in-class ways of working.

People Services (PS) is a global organization, fully integrated, with 5 Service Lines focused on service quality and service delivery with the objective of providing efficient, effective and focused solutions to make life easier for employees, customers and suppliers of Sanofi. 

Those 5 Service Lines are: 

• Purchase to Pay (including Travel & Expense) 

• Account to Report 

• Customer Invoicing to Cash 

• People Services 

• Contracting 

In addition, the Business Services Centers hosts a number of global Centers of Excellence (CoE) and provide support and other services globally.  

With respect to People Services the Business Services center covers the following areas of the process: 

• Manage Organization & Employee Master Data 
• Employee Life Cycle Management 
• Query Handling 
• People Services Technology Management 

The purpose of this role is to: 

• Manage employee life cycle management and query handling (C2R) activities in the geography as per their respective Service Level Agreements (SLAs) 
• Manage Tickets that are received and handle On-/ Off Boarding and Job Change Processes 
• Coordinate the administration of international permanent transfer and local foreign hire 
• Coordinate and administer termination and offboarding activities 
• Ensure that changes are correctly reflected in all related systems
• Manage all documents related to employee life cycle management (preparation, collection, validation, archiving)  
• Work on continuous improvement for the service and case volume reductions for L2 and L3 with improving Level 0 for all employees  
• Help ensure knowledge databases are updated; knowledge transfer occurs up/down streams 
• Address operational issues and follow through to resolution in an effective and timely manner 
• Monitor operational KPIs and compliance with Sanofi policies and guidelines including GDPR  
• Provide Level 1 and 2 support for this sub-process 
• Manage direct queries from employees via ticket and calls 
• Drive continuous improvement  

About you

Experience

• Fresh graduate/ early career, expressing interest in HR
• General understanding of HR processes and activities is advantage

Soft and technical skills

• Computer literate and familiar with HR / Human Capital Management related tools & systems as e.g., Workday is advantage
• Familiar with Ticketing Management tools (such as ServiceNow) is advantage
• User level of Microsoft Office Suit (Excel, Word etc.)
• Ability to interact with internal and external clients in a professional manner
• Team player, able to work collaboratively transversally and with People Services front line teams with an end-to-end mindset
• Good communication skills, attentive to customer needs & feedback
• Organized and structured to execute tasks according to deadlines, attention to details is crucial

Education

• Degree with HR or business administration or equivalent experience

Languages

• English and German language knowledge (min. B2-C1) is a must & knowledge of other European language is welcome

Pursue Progress. Discover Extraordinary.

Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
 

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!