Department of Homeland Security

Enforcement and Removal Assistant (OA)

Glenwood Springs, Colorado, Dalton, Georgia, Jonesboro, Louisiana, Richwood, Louisiana, Shreveport, Full time

Enforcement and Removal Assistant (OA)

Department: Department of Homeland Security

Location(s): Glenwood Springs, Colorado, Dalton, Georgia, Jonesboro, Louisiana, Richwood, Louisiana, Shreveport, Louisiana, Grand Rapids, Michigan, Saipan, Mariana Island, Northern Mariana Islands, Helena, Montana, Newburgh, New York, Dilley, Texas, Spokane, Washington, Wenatchee, Washington, Casper, Wyoming

Salary Range: $34799 - $50428 Per Year

Job Summary: Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.

Major Duties:

  • As an Enforcement and Removal Assistant (OA), at the full performance level you will perform a variety of duties, such as: Researching detainee history using multiple sources to establish identity/citizenship and manage detained and non-detained dockets. Providing administrative support to managers, supervisors, or staff members by assisting in the day-to-day management of the office's activities. Summarizing and tabulating detainee information from various reports and utilizing a variety of databases and automated systems. Generating and verifying detainee reports, encounters, charging documents, studies, data quality and create and revise spreadsheets charts, graphs, and presentations. Exercising quality control over bond paperwork.

Qualifications: You must demonstrate you meet the Minimum Qualification Requirements and the Typing Requirement as noted below. Minimum Qualifications for GS-05 Specialized Experience: You must have at least one year of specialized experience equivalent to the GS-04 level in the Federal service that included experience such as: Performing recordkeeping and reporting. Compiling, maintaining, and updating automated records. Responding to requests for procedural information. OR Education substitution: You must have successfully completed four years of education above high school in any field for which high school graduation or the equivalent is the normal prerequisite. This education was obtained in an accredited business, secretarial or technical school, junior college, college, or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. OR Combination of Education and Experience: You must have an appropriate combination of successfully completed post-high school education and experience to meet the total qualification requirements for the GS-05 grade level. Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. This will be calculated using your resume and unofficial transcripts or a list of courses/course hours submitted with your application Minimum Qualifications for GS-06 Specialized Experience: You must demonstrate at least one year of specialized experience equivalent in difficulty and responsibility to the GS-05 level in the Federal service that included experience such as: Processing individuals arrested or detained by law enforcement officials (e.g., booking and property inventory procedures). Performing file searches and assembling documentation. Responding to routine requests and issues regarding legal or law enforcement policies, practices and procedures. Typing Requirement In addition to meeting the minimum qualification requirements, you must show possession of the ability to type at least 40 words per minute based on a 5-minute sample, with three or fewer errors. You may self-certify your proficiency in the Occupational Questionnaire. All qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

How to Apply: Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: Click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Visit https://www.usajobs.gov/Help/howto/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available, and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application. All application materials, including transcripts, must be in English. Applications and supporting documentation will not be accepted by mail or email. The address below is for inquiries only. You may apply more than once, but the most recent application is the only one that will be used. You must submit your resume, your online questionnaire, and any supporting documents by 11:59 PM eastern standard time on 01/22/2026. It is your responsibility to verify that any information entered or uploaded is received and is accurate. Human Resources will not modify or change any part of your application. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. If a document is not legible, you will not be able to view it in your application. One or more positions may be filled using this vacancy announcement. Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

Application Deadline: 2026-01-22