Make a meaningful difference with us
We’re looking for someone who wants to make the world a little better through small moments that leave big impacts. To build meaningful relationships and make a difference in the lives of others.
Be the welcoming face of our organisation and the go-to person for creating a smooth, safe, and positive workplace experience.
As a Workplace Concierge you will lead reception, assist with facilities, support meetings and events, and ensure everything runs seamlessly behind the scenes. Working closely with our Workplace Manager and teams, you’ll help deliver an organised, service-focused environment that supports productivity, wellbeing, and a great culture.
Please note, this position is Full Time Permanent – on site at our Brisbane CBD head office – conveniently located right by Central train station.
Your part in our UnitingCare team:
Welcome staff and visitors as the first point of contact, ensuring a professional and friendly experience.
Provide concierge-style support including visitor sign-in, meeting assistance, and general enquiries.
Maintain tidy, safe, and functional office spaces including reception, meeting rooms, kitchens, and wellness areas.
Conduct daily floor checks and escalate maintenance or safety issues.
Help coordinate building maintenance and track completion.
Monitor and replenish office and kitchen supplies, ensuring cost-effective usage.
Manage registers for access cards, keys, lockers, and other workplace assets.
Set up meeting rooms with AV technology, seating, materials, and catering as required.
Support Board and Executive meetings and assist with internal events and cultural activities.
Coordinate onboarding and offboarding processes for workplace access, technology setup, and asset collection.
Use workplace systems confidently and assist with basic AV troubleshooting.
Process invoices and purchase orders accurately in line with policy.
Support WHS practices including hazard reporting, emergency response, and evacuation drills.
Liaise with building management, security, cleaners, and contractors to ensure smooth operations.
Act as backup for the Workplace Manager and provide general administration and reporting as needed.
What makes a difference for us?
Confidence to satisfy the relevant probity checks required by legislation or policies. This may include a Nationally Coordinated Police Check, Right to Work in Australia
3+ years’ experience in reception, office administration, or facilities coordination
Strong customer service and communication skills
Ability to manage workplace operations and onboarding/offboarding processes
Highly organised with attention to detail and ability to multitask
Reliable, discreet, and able to handle confidential information
Proficient in Microsoft Office and quick to learn new systems
Experience with D365 for invoicing, and Gallagher card systems
Knowledge of workplace safety and compliance
Comfortable supporting events, executive meetings, and AV/IT setups
Proactive and able to contribute to process improvements
What makes a difference for you?
The opportunity to be part of the second-largest Queensland employer who has been leading by example as a proud not-for-profit, for more than 100 years.
Flexible work arrangements to support work-life balance
Access to salary packaging, meal and entertainment benefits - up to $15,900 per year tax free as well as up to $2,650 of your pre-tax income to pay for meal and entertainment benefits
A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, a wellbeing program and employee assistance program
A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others
Career development opportunities to challenge yourself, grow and make a meaningful difference
Diversity & Inclusion
Our approach is simple –everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.
Safe workplace
We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.