Employment Type
Permanent
Closing Date
26 Nov 2025 11:59pm
Job Title
Workplace Community Coordinator
Job Summary
Job Description
Who We Are
We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.
This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritizes wellbeing and choice.
About the Role
- The Workplace Community Coordinator plays a key role in creating exceptional workplace experiences and fostering a sense of community across our Telstra hubs.
- This role supports hybrid work strategies by curating spaces, organizing events, and ensuring seamless day-to-day operations that enhance employee engagement and connectivity within our Sydney Hub.
What We Offer
- Performance-related pay
- Access to thousands of learning programs so you can level-up
- Global presence across 22 countries; opportunities to work where we do business.
- Purchased annual leave scheme
- Additional Telstra day off
- Additional 30% off Telstra products and services
- Toolkit provided (laptop + mobile phone + plan paid for)
What You’ll Do
Workplace Operations
- Support front desk and concierge services, including visitor management.
- Staff query management - in person/Teams/email and ServiceNow ticket queues
- Floor walks & Property fault triage and reporting
- Mailroom coordination, shipping and stock management
- PC Lease liaison & support for employees on/offboarding
- Stationery & kitchen consumables ordering and replenishment
- Locker allocation support & audits
- Streamlining processes and cost saving projects
- Fleet/Pool car management
- General day-day office and operations management
Community Engagement & Events
- Deliver various monthly activations and community initiatives in the Sydney Hub
- Act as a community ambassador, ensuring employees feel connected and supported.
- Collaborate with Experience and Property teams to maintain our office space.
- Manage event space coordination and bookings.
About You
You will bring the following skills and experiences to be successful in the role:
- Excellent interpersonal and communication skills – an ability to build cross functional relationships.
- Passionate about delivering great experiences and making a positive impact on the workplace and employees
- Demonstrates adaptability, attention to detail and effective problem-solving skills – identifying areas of improvement proactively addressing them.
- Highly proactive with an ability to manage multiple priorities concurrently.
- An effective collaborator, with a team-first mindset and a willingness to work cohesively to achieve shared goals.
- Familiar with workplace technology and systems, ticket management tools, booking platforms, collaboration tools and basic troubleshooting
- Experience working in workplace operations or community building and engagement
- Possession of a valid Australian Driver’s License would be preferrable to support pool car management responsibilities.
- Willingness and ability to safely handle and move items weighing between 5 and 10 kilograms as part of workplace duties.
If you want to be surrounded by top talent at a company that gives back to the community, apply now!
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As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).
When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.
As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.
We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.
We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on DisabilityandAccessibility@team.telstra.com or via the additional contact options found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment