The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
The Vice President of Slot Operations provides strategic leadership and direction for the Slots department in partnership with the Gaming Center of Excellence. Accountable for oversight and leadership of all staffing, guest service initiatives and employee engagement, and ownership of all profitability of the property's Slots department. Ensures that all activities and practices adhere to the policies, philosophies and regulations of the state's Gaming Control Board and in accordance with departmental and property policies, practices, and procedures
THE DAY-TO-DAY:
The role leads employee engagement, guest service, and overall performance within Slot Operations while driving financial outcomes, operational efficiency, and casino credit decisions.
It partners with property leadership and the Gaming Center of Excellence to develop annual business plans, optimize floor layout, approve policy changes, and manage gaming equipment and supplies.
The position oversees all staffing, training, development, performance management, and policy compliance within the division and maintains strong communication with Table Games, Player Development, and Special Events to enhance guest service.
It manages machine mix, game configuration, placement, and timely equipment repair to ensure strong operational performance.
The leader promotes a culture of teamwork, recognition, diversity, and succession planning while ensuring adherence to company policies and regulations, and drives continuous improvement to boost productivity, reduce costs, and strengthen guest loyalty through the delivery of SHOW and all guests experience initiatives
THE IDEAL CANDIDATE:
The ideal candidate holds a bachelor’s degree in business, Hotel Administration, or an equivalent combination of extensive management experience within a gaming resort environment. They bring 6+ years of leadership experience, demonstrating a strong track record in directing and managing large, diverse teams.
They possess an in-depth understanding of slot operations, processes, technology, and regulatory requirements, supported by prior experience serving as a VP or Director of Slot Operations in a high-volume, integrated casino resort. They excel at driving operational performance, optimizing floor efficiency, and enhancing the guest experience.
This candidate is a culture-driven leader who builds high-performing teams, fosters collaboration, and models accountability. They are committed to developing talent, elevating engagement, and creating an environment where team members thrive and deliver exceptional service.
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking on and off shift
Health & Income Protection benefits (for eligible employees)
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19902
Are you ready to JOIN THE SHOW? Apply today!