UX/UI Designer

• Join a fun customer-focused team
• Work on a range of internal and external digital products
• Based in Auckland, Palmerston North, Wellington or Christchurch

Te Whiwhinga mahi | The opportunity

The Design Chapter is responsible for designing seamless digital experiences that deliver value for our customers and NZ Transport Agency Waka Kotahi (NZTA).

We’re looking for a passionate UX/UI Designer to join our team and design products that are useful and usable.

As a UX/UI Designer, you’ll be involved in the end-to-end product design process — from customer research and ideation, to wireframing, prototyping, and testing high-fidelity designs. Through human-centred design, you will help shape meaningful, accessible and intuitive solutions that solve real customer problems.

Collaboration and communication are key to this role, as you will engage with a variety of internal and external stakeholders, and work closely with cross-functional agile squads. You will also engage with customers to validate and iteratively test your ideas and designs.

As a member of the Design Chapter, you will work with other designers, foster a collaborative team culture, and champion human-centred design within an agile environment. You’ll also contribute to our Design System, Human-Centred Design Centre of Excellence, and Design Community of Practice.

View the position description. Appointment salary is between $93,357 and $111,623, commensurate with skills and experience

Ko koe tēnei | About you

To be successful in this role, you will bring:

• Experience delivering UX/UI design for digital products and applying human-centred design methodologies.
• Expertise in UX research methods and using customer insights to inform and validate UI designs, patterns and components.
• Good understanding of the product development lifecycle and working with cross-functional teams.
• Clear communication and storytelling skills to effectively present designs.
• Good relationship-building skills to engage stakeholders, peers, internal users, and external customers.
• Experience working in agile environments, supporting squads with iterative product designs.
• Ability to ensure product designs comply with Web Content Accessibility Guidelines (WCAG) and NZ Government web standards.
• Proficiency in research and design tools such as Askable, Figma, Miro, and Adobe Creative Cloud.
• A commitment to Te Tiriti o Waitangi and a willingness to engage with Te Ao Māori, tikanga, and Te Reo Māori.

Ko wai mātou | About us 

At NZTA, we’re committed to delivering great outcomes for New Zealanders now and for the future. Within Te Aukaha – Digital, we deliver modern, fit‑for‑purpose digital and data solutions that make it easier for our people and partners to do their best work. You’ll join a team that is future‑focused, collaborative, and passionate about enabling digital transformation across the organisation

Ka whiwhi koe i te aha | What you will get in return

You’ll join a team that values wellbeing, collaboration, and courage. Along with our other benefits we offer:

• A competitive salary and benefits package
• 5 weeks annual leave
• Free Life, Income Protection, and Critical Illness Insurance package
• Flexible working arrangements (role dependent)

If you're passionate about design with purpose and want to use your skills to create lasting impact for Aotearoa, we’d love to hear from you.

Rā Katinga | Applications close:

31 March 2026

For further information, email: careers@nzta.govt.nz

To be considered for this position you must have a legal right to live and work in New Zealand.

Waka Kotahi is an equal opportunity employer (EOE). We recognise the importance of diversity and inclusion and are committed to providing a working environment that embraces these values. Please let us know if you need any support or have any access requirements that will help you through the recruitment process.

Please note that we may begin shortlisting as we receive applications. We encourage early applications as we may withdraw the advertising at any time.