Trust Officer Assistant (Administrative Specialist 2)

Initial Posting Date:

12/16/2025

Application Deadline:

01/06/2026

Agency:

Department of Veterans Affairs

Salary Range:

$4,207 - $5,842

Position Type:

Employee

Position Title:

Trust Officer Assistant (Administrative Specialist 2)

Job Description:

Trust Officer Assistant (Administrative Specialist 2)

The Oregon Department of Veterans’ Affairs (ODVA) is a State of Oregon agency with a mission to serve and honor veterans through leadership, advocacy and strong partnerships. The Department is entrusted to assist veterans, their dependents, and surviving family members in obtaining their earned Federal, State, and local benefits.

At the Oregon Department of Veterans’ Affairs, we value a diverse and culturally competent workforce. We stand by our commitment to being an equal opportunity, affirmative action organization, and recognize and celebrate our unique backgrounds and diverse experiences. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, and LGBTQ+ community members. The strength of our agency lies in the diversity of our workforce and the perspectives our employees bring to their work at ODVA.

The Oregon Department of Veterans’ Affairs has a full-time opportunity available for a Trust Officer Assistant (Administrative Specialist 2) located at ODVA Headquarters in Salem, Oregon.

About Us

• An organization often reflects the salient beliefs and characteristics of its leadership and, more importantly, its employees. In our case, Oregon Department of Veterans’ Affairs is the very community we serve.
• As a state agency, our employees are some of the most passionate and dedicated people working toward a very noble mission, day in and day out. From our front-line Statewide Veteran Services Division to operational services that support day-to-day business, our teams work together to deliver on a promise made more than 70 years ago.
• To deliver on an incredibly broad mission in serving a diverse veterans’ community, we focus not on creating new programs, but rather, aligning and partnering around a shared vision and of good stewardship of existing resources.
• ODVA unites government, private companies, nonprofits, and other veteran service organizations to address issues facing veterans and their families. We are building support around specific issues that affect veterans. And we maintain strong relationships with key stakeholders that allow us to continue to be a leading voice on veteran’s issues.
• This is ODVA's cadence. Together with our veterans and our partners, we honor the past, build on our strengths, and chart a course worthy of the next 70 years.

About the Division

The Aging Veterans’ Service (AVS) Division consists of four programs to assist veterans and their families: 1) Oregon Veteran Homes are certified long-term care health facilities located in The Dalles and Lebanon.

 2) The Conservatorship Program provides professional fiduciaries to manage the financial affairs and property of protected veterans and their families.

3) Aging Veteran Outreach works with Aging & Disability Resources Centers (ADRC’s) around Oregon to educate staff and locate veterans who may need assistance, and to complete claims for USDVA benefits for veterans currently in one of the Veterans’ Homes or the Conservatorship/ Rep Payee programs

4) Volunteer program trains and coordinates volunteer activity around the state in order to better serve the Oregon veteran population at large.

Established in 1965, ODVA’s Conservatorship Program assists veterans and eligible dependents in managing their financial affairs and property. Conservatorship helps to ease the burdens often associated with paying bills, collecting funds on debts owed to the veteran, corresponding with creditors, and buying or selling real estate, or other investments. Learn more here.

What you will do!

As our Veterans Trust Officer Assistant, you will assist the Veterans Trust Officer to carry out the Director’s obligation as conservator. After budgets are in place, you will pay routine bills within budgeted guidelines. You will also respond to simple requests for funds from and for protected persons. You will work with medical providers, merchants, utility companies, government agencies, and other community resources to ensure that obligations are met, and benefits are received.

As our Veterans Trust Officer Assistant, you will promote a positive and equitable work environment that enables all employees to contribute to their fullest potential free from intimidation, harassment and/or discrimination and are treated with dignity and respect. You will create a culture where people from all backgrounds feel encouraged to express their ideas and perspectives.

For a complete listing of the duties and responsibilities for this position, please review the position description by clicking here. 

What’s in it for you!

The opportunity to work with and learn from a great team that has a passion for serving veterans in a productive and creative environment where no two days are ever the same! We offer a competitive benefits package that offers comprehensive medical, dental, and vision plans for the employee and their qualified family members, as well as paid sick leave, vacation leave, personal leave, and 11 paid holidays a year. In addition, we offer membership in the Public Employees Retirement System (PERS), and you have the opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). If you are passionate about serving Oregon's veterans, apply today!

This is a full-time position represented by a union.

What are we looking for?

Minimum Qualifications:

• Three years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis; OR
• An associate degree in general office occupations and two years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis; OR
• An equivalent combination of education and experience.

Candidates who are most competitive will also reflect the following:

• Ability to work in a fast-paced team driven environment   
• Excellent organizational skills and attention to detail
• Experience working with vulnerable and challenging populations using a trauma-informed approach
• Exhibits strong verbal and written communication skills, effectively engaging with clients and families under stress
• Certified National Guardian or able to obtain certification within 1 year of hire
• Proficient in fostering a culture that values respect, inclusivity, and appreciation for diverse perspectives, backgrounds, and values
• Adept at prioritizing and facilitating the resolution of competing and urgent needs in alignment with client interests within a collaborative team, providing recommendations to primary decision-makers
• Demonstrates unwavering honesty and integrity when navigating complex situations, particularly in the management of protected persons’ financial matters

Additional Requirements:

This position requires successful completion of a fingerprint based criminal history background check through the Oregon (LEDS) and National (NCIC) law enforcement data systems.  A valid Oregon or Washington State driver’s license is required; must also undergo a Motor Vehicle Record (MVR) check, with ongoing monitoring as a condition of continued employment.

Working Conditions:

ODVA believes in a diverse and inclusive work environment. All employees are expected to contribute to a work environment that collectively values and benefits from respecting its diversity and promoting a culture of inclusiveness.

This position will be based out of ODVAs Salem Office; however, the successful candidate may be eligible for hybrid (work from home/in office) work schedule after 1 year of service. The logistics of hybrid work will need to be worked out with the Hiring Manager prior to your hire and may be changed at any time given specific job duties and business needs. Remote work is evaluated periodically to ensure business needs are being met and can be adjusted at any time.  ODVA will provide necessary hardware (laptop, monitor, keyboard, mouse, and cell phone) for an employee to successfully work from home. This position may require some travel to ODVA offices and sites on an as-needed basis. At ODVA sites, you will have access to a workspace, however, it may be shared with other employees.

How to Apply: (complete the application in full)

• External Applicants Click on the “Apply” button and submit your application. Click this link for the External Candidate job aid, and view this video for additional information.
• Internal Applicants (current State of Oregon employees): Apply through your employee Workday account.  View this knowledge article for assistance.

Helpful Tips:     

• Be sure to attach a resume and cover letter.
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• This posting closes at 11:59 PM on the close date listed.
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• Click here for Resources and a Job Support Page. 

Please Note: In addition to your related work experience and education, ODVA will use the desired attributes and minimum qualifications above, under the “What are we looking for?” section to determine whom to interview. Please make sure your attributes and minimum qualifications are clearly demonstrated in your application materials.

Veterans Information:

The Oregon Department of Veterans’ Affairs provides veterans’ preference in employment to all eligible veterans.  For more information on veterans’ preference, please visit Veterans Resources.

Pay Equity:

As an employer, the State of Oregon complies with HB 2005, the Pay Equity Bill. We do not discriminate based on protected class in the payment of wages, and we do not screen applicants on the basis of their current or past compensation. Please visit http://www.oregon.gov/das/hr/pages/equity.aspx for more information. Please note: the salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect an additional 6.95% (6% goes to PERS and .95% covers payroll taxes). Please review the Classification and Compensation page for more details.

Work Authorization:

ODVA does not offer visa sponsorships. On the first day of employment, all hires will be required to complete the US Department of Homeland Security’s Form I-9, confirming authorization to work in the United States. In addition, hires will have three business days from their first day of employment to present documents that establish employment authorization and identity.

Questions/Need Help?

The Oregon Department of Veterans’ Affairs is an equal opportunity/affirmative action employer and is strongly committed to enhancing the diversity of its workforce.  Assistance will be provided in the recruitment, application and selection process for applicants with disabilities who request assistance.  If you have questions about the recruitment or need assistance to participate in the application process, please contact Rebecca Zanskar, Human Resources Analyst, at rebecca.zanskar@odva.oregon.gov or (503) 510-3733. TTY users: please use the Oregon Telecommunications Relay Service at 1-800-735-2900.

Additional Information

Learn more about ODVA
Understanding the State Application Process
Online Employment Application Guide (Download PDF reader)
Help & Support webpage
Learn more about Oregon