Major Responsibilities:
• Review course materials as required to assist and tutor TRIO students
• Follow-up and monitor student success;
• Mentor TRIO students on a regular basis
• Provide administrative support to other TRIO staff
• Aid students in adapting to challenges unique to extensive online education
• Develop and present life and study skills seminar workshops to TRIO students
• Assist students with navigating MyIvy – course registration, financial aid, transcript, etc.
• Assist students with the college’s Learning Management System (LMS): Canvas
• Help familiarize TRIO students with the college’s online tools and systems: IvyLife, Email, Zoom, Ivy Connect, Microsoft Office 365, etc.
• Assist students with financial and economic literacy
• Provide program assessments and review results with TRIO students
• Provide enrollment support by contacting non-registered students each semester
• Provide “no contact” support by contacting students who have not been in touch
• Assist students with the completion of the FAFSA and scholarship applications
• Provide consistent intrusive tutoring for students identified by TRIO “early warnings”
• Provide consistent intrusive tutoring for students in a warning/monitoring or probationary/reinstatement status with Standards of Academic Progress (SAP) or Academic Standing policies
• Assist students researching their transfer options
• Provide the program’s other staff with insight into student needs
OTHER RESPONSIBILITIES: Other duties logically associated with the position may be assigned.
Minimum Qualifications:
• Associate’s degree preferred; one year of college coursework completed, with GPA of 3.5 or higher, ability to tutor developmental math and English
• High level of knowledge in subject matter being tutored (A or B grades)
• Previous tutoring, mentoring or experience with online learning is preferred
• Experience with Zoom, Microsoft Teams, or other virtual meeting software preferred
• Excellent oral and written communications skills
• Experience with Microsoft Office applications
• Ability and willingness to multi-task, especially in the realm of operating within both virtual and in-person modalities simultaneously
• Exceptional customer service skills
• Professional appearance and demeanor
• Ability to maintain confidentiality and discretion in accordance with FERPA guidelines
• Ability to work in a team-oriented environment
• Ability to consistently meet deadlines
• Ability to follow detailed oral and written instructions
• Ability to work independently
Other Requirements:
Selected candidate for employment will be subject to pre-employment background checks, including criminal history check, and any offer of employment will be contingent upon that outcome.
Copies of unofficial transcripts may be required at time of interview.
Working Hours: 10-15 hours per week. 40 weeks per year. Scheduled to be determined between supervisor and employee but will be a set schedule weekdays between 9am and 6pm. Schedule subject to change by semester at supervisor and employee discretion.
This part-time position is grant funded by the U.S. Department of Education’s TRIO initiative for 12-months, continuation status contingent upon the availability of future grant funding.
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.