The Best Players Need the Best People.
QUALIFICATIONS
High school diploma, or equivalent, required. Associates degree or successful completion of an accredited travel school program preferred
3-5 years of recent corporate travel agent experience required
Proficiency in Sabre GDS to include strong knowledge of fares (including RTW and complex international fares), ticketing, and exchanges
Domestic and International geographic knowledge
Excellent verbal and written communication skills
Strong attention to detail with an emphasis on accuracy and quality
Strong organizational and problem-solving abilities
Demonstrated experience learning and using technology, and ability to use multiple applications and monitors at one time
RESPONSIBILITIES/DUTIES
Advise and arrange travel to include airfare, ground transportation, and hotels for all travelers
Complete travel arrangements for clients in the most economical and efficient manner
Research and provide solutions for travel-related issues clients may experience
Follow all company procedures and guidelines in areas of customer service, ticketing, GDS, attendance, and accuracy of work
Complete all necessary functions related to reservation completion (ticket issuance, clerical work, etc.)
Remain up to date on all airline rules, regulations, tariffs, and other industry requirements. Accurately apply this information when assisting our travelers.
Special projects or other duties as assigned.
Regularly check queues to ensure accuracy and all tickets are issued completely
Communicate with airlines on flight changes, seating, and upgrades and provide updates to travelers as needed