Social Worker (Program Coordinator)
Department: Department of Veterans Affairs
Location(s): Shreveport, Louisiana
Salary Range: $109395 - $142220 Per Year
Job Summary: This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application.
Major Duties:
- Total Rewards of a Allied Health Professional The Social Worker (Program Coordinator) will be responsible for both the Choose Home/Homemaker Home Health Aide program as well as the Veteran-Directed Home and Community Based Services (VD-HCBS). The Veteran-Directed Home and Community Based Services (VD-HCBS) Program is one of VHA's new and innovative programs that promote Patient-centered, non-institutional long-term care. The primary objective of the VD-HCBS Program is to provide enhanced options for veterans choosing to receive extended care services in the home and community rather than in an institutional setting. Program implementation and support depend on a VD-HCBS Program Coordinator, who will take on responsibility for day-to-day operations of the program, and will oversee the program's effectiveness in meeting its objectives. The VD-HCBS Coordinator will report directly to Non-Skilled In-Home Care Program Manager. Duties include but not limited to: Screening/Case Management - Participates in the screening of veterans for the H/HHA and VD-HCBS. Determines bed or space availability in the appropriate setting. Provides case management to veterans in these non-institutional settings, visiting the veteran in the community agency according to established policy. Documents according to service level and medical center policy. Treatment Planning/Goal Setting - Coordinates with the accepting agency and the treatment team to develop an appropriate plan of care for the veteran, documenting the treatment plan within the veteran's electronic medical record. Investigates any concerns of the family or patient while in the community agency and consults with the Non-Skilled In-Home Care Program Coordinator determine if further action is needed. Manages the screening of veterans to accurately determine the strengths and limitations of each veteran being referred for care. The social worker will consult with the accepting agency to determine an appropriate plan of care for the veteran. The social worker is fully responsible for investigating any concerns of the family or patient while in the community agency and consult with the Non-Skilled In Home Care. The social worker will facilitate meetings with agency staff when appropriate to allay either VA or beneficiary concerns. Supportive counseling - Provides the veterans and their caregivers with ongoing supportive counseling to deal with the psychosocial impact of coping with chronic/disabling illness(es), onset of a catastrophic illness and/or dying, need for non-institutional or institutional services as needed during the course of the veteran's enrollment in a program. Maintains primary responsibility for managing the responsibilities of the Respite program and the Adult Day Health Care program. Collaborates with the Coordinator, Geriatrics and Extended Care regarding budget concerns. Establishes and maintains positive working relationships with employees, volunteers, consumers and stakeholders within the VA and outside community agencies. This position requires a current, valid driver's license to drive a government vehicle on a regular and recurring basis to perform the duties of this position. Work Schedule: 8:00 am - 4:30pm, Monday - Friday - subject to change based upon the needs of the facility. Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact Robert Knudsen, robert.knudsen@va.gov , the EDRP Coordinator for questions/assistance. Learn more Pay: Competitive salary and regular salary increases When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade). Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 667-00267-F Permanent Change of Station (PCS): Not Authorized
Qualifications: Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education. Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work. Licensure. Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/. Grade Determinations: In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates. Social Worker (Program Coordinator), GS-12 Experience/Education. One year of experience equivalent to the GS-11 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Licensure/Certification. Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, candidates must demonstrate all of the following KSAs: Knowledge of program coordination and administration which includes consultation, negotiation, and monitoring. Knowledge and ability to write policies, procedures, and/or practice guidelines for the program. Ability to supervise multidisciplinary staff assigned to the program. Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s). Ability to provide training, orientation, and guidance within clinical practice. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-12. Physical Requirements: Physical aspects associated with work required of this assignment are typical for the occupation, see Duties section for essential job duties of the position. May require standing, lifting, carrying, sitting, stooping, bending, pulling and pushing. May be required to wear personal protective equipment and undergo annual TB screening or testing as conditions of employment. Work Environment: Work is performed in an office/clinic setting with minimal risks that requires normal safety precautions; the area is adequately lighted, heated and ventilated. However, the work environment requires someone with the ability to handle several tasks at once in sometimes stressful situations.
How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 11/20/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12831743. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
Application Deadline: 2025-11-20