Trauma Performance Improvement Coordinator

At St. Tammany Health System, delivering world-class healthcare close to home is our goal. That means we are committed to attracting and retaining the very best professionals for every position in our health system.

We believe the pristine beauty of St. Tammany Parish adds to our attractive compensation package. The health system is nestled in the heart of Covington on the north shore of Lake Pontchartrain. It is a peaceful, scenic, community-oriented area with an abundance of amenities to suit every taste.

Scheduled Weekly Hours: 40

Monday - Friday; 8:00 - 4:30

JOB SUMMARY: 

The Trauma Performance Improvement (TPI) Coordinator is responsible for the coordination and facilitation of Trauma Performance Improvement and Patient Safety (TPIPS) plan. This person identifies events and implements subsequent performance improvement plans that are the cornerstones of continuous TPIPS. The TPI coordinator works in collaboration with other departments to develop problem resolution, improve outcomes and assure patient safety by coordinating and facilitating performance improvement (PI) including data collection, analysis, trending, and benchmarking of data to improve patient care outcomes. In addition, this role also assists in community outreach, injury prevention and educational activities based on collected trauma center data. This role collaborates with internal and external stakeholders on performance improvement initiatives involving trauma.

MINIMUM QUALIFICATIONS: 

• Required active Louisiana Registered Nurse license with minimum of (3) years’ experience
• Must attend or have previously attended two courses within 12 months of being hired: (1) Trauma Outcomes and Performance Improvement Course (TOPIC) and (2) The Association of the Advancement of Automotive Medicine’s (AAAM) Abbreviated Injury Scale (AIS) Course
• Must maintain required continuing education specific to trauma standards
• Trauma Nursing Core Couse (TNCC) instructor required within 1 years of hire
• Basic Life Support (BLS), Advanced Cardiovascular Life Support (ACLS), Pediatric Advanced Life Support (PALS) certified preferred
• Lean Six Sigma Certification preferred
• Bachelor’s degree in nursing (or equivalent) preferred
• Background in trauma, critical care, or emergency medicine is preferred
• Knowledge of hospital HIM Systems, Electronic Health Record, Registry Software, or the ability to learn any software needed to perform duties
• Knowledge of pre- hospital care environment and standards of practice is preferred
• Proficiency with the National Trauma Data Standards, Abbreviated Injury Scaling (AIS) and ICD-10 coding experience is preferred
• Proficient with Microsoft applications including Word, PowerPoint, Excel, Teams, and Outlook
• Effective presentation and communication skills
• Must be able to collaborate with a multidisciplinary work group
• Ability to solve problems by analyzing information and using logic to identify performance improvement opportunities
• Ability to manage conflict and tactfully handle complaints and difficult situations
• Works independently with minimal supervision
• Dependable to meet timelines
• Flexible and able to adapt to change
• Good organization skills
• Ability to interpret information to identify each patient’s requirements for care relative to his/her age specific needs
• Demonstrate proficiency with oral and written communication skills and superb time management skills
• Strong problem-solving and organizational skills is necessary for this position
• Knowledgeable of compliance standards and performance improvement processes and the execution of these standards and processes
• Ability to identify opportunities for performance improvement and develop actionable solutions to achieve shared organizational objectives and strategic goals           
• Capable of assuming new responsibilities and functioning independently within the scope of licensing

PHYSICAL DEMANDS:
Must possess good physical health.  Some requirements include but are not limited to standing, sitting or walking for long periods of time.  Lifting at least 50 pounds is required.  Must be able to work with a moderate level of noise. Physical Effort required:        

Constant (67%-100%) – talking, hearing, seeing
Frequently (34%-66%) - reaching
Occasionally (1%-33%) - lifting, carrying, pushing/pulling, climbing (stairs, ladders, etc.), balancing, stooping, crouching, handling/feeling

Contact Information:

Shelby Johnson Matherne, HR Talent Partner

Talent Acquisition - Human Resources

EMPLOYMENT

Each St. Tammany Health System staff member is expected to conduct himself or herself according to our mission, vision and values. Please take time to review those expectations, which can be found by clicking here, before applying for employment. If you feel you are unable to demonstrate those characteristics, we respectfully request that you do not proceed with the application process.

EQUAL OPPORTUNITY EMPLOYER

St. Tammany Health System is an Equal Opportunity Employer. St. Tammany Health System is committed to equal employment opportunity for all employees and applicants without regard to race, color, religion, sex, age, national origin or ancestry, citizenship, sexual orientation, gender identity, veteran status, disability status, genetic information or any other protected characteristic under applicable law.