TMO Europe – Business Analysis Discipline Lead

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships.  We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

The TMO Europe – Business Analysis Discipline Lead is a senior leadership role responsible for setting the strategic direction, operating model, and quality standards for the Business Analysis (BA) discipline across Europe. This role will lead a distributed team of up to 20 Business Analysts located in Krakow, Dublin, and Luxembourg, with 3–4 direct reports (Business Analysis Managers).

The Discipline Lead will partner closely with a peer role, TMO US – Business Analysis Discipline Lead, to establish and maintain common global standards, methodologies, and quality expectations for the Business Analysis function within TMO.

In addition to people and discipline leadership, the role will act as a Lead Business Analyst on major, complex initiatives within one of TMO’s key product areas, ensuring hands-on engagement and strong alignment between strategy, execution, and delivery.

Key Responsibilities

Business Analysis Discipline Leadership

• Own and evolve the Business Analysis operating model for TMO Europe, ensuring consistency, scalability, and alignment with TMO and enterprise priorities.
• Establish clear expectations for analysis depth, documentation quality, stakeholder engagement, and delivery outcomes across the BA community.
• Serve as the senior point of escalation for complex analysis challenges, delivery risks, and cross-product or cross-system impacts.

Resource Management, Capacity & Execution Oversight

• Establish and maintain transparent mechanisms to track work execution, assignments, and progress across the European BA team.
• Establish mechanisms to evaluate, track, and report on the quality of BA work across the European team.
• Oversee capacity planning, workload balancing, and prioritization across products, programs, and locations (in partnership with Partner with Product Development Managers, Project Managers and PMO).

People Leadership & Talent Development

• Lead and develop a team of Business Analysis Managers, providing coaching, performance feedback, and strategic direction.
• Indirectly lead and mentor up to 20 Business Analysts across multiple European locations.
• Define and implement career paths, competency models, and development frameworks for Business Analysts.
• Help define and implement training, coaching, and upskilling initiatives to meet evolving business and technology needs.
• Foster a strong BA community with a shared identity, consistent standards, and a culture of collaboration and continuous improvement.

Lead Business Analyst – Strategic Initiatives

• Act as Lead Business Analyst on large, complex, or high-visibility initiatives within a key TMO-supported product area.
• Lead business analysis activities including problem definition, solution design, impact analysis, and stakeholder alignment.
• Provide thought leadership and pragmatic guidance to senior stakeholders and delivery teams.

Tools, Innovation & Enablement

• Coordinate the implementation and effective use of Copilot, AI agents, and other automation or analytics tools to improve BA productivity, quality, and consistency.
• Promote experimentation and innovation in analysis techniques, documentation, and collaboration models.

Qualifications & Experience

• Bachelor’s degree or equivalent professional experience.
• Significant experience in Business Analysis leadership roles, including managing managers and distributed teams.
• Proven experience establishing standards, methodologies, and quality frameworks across a professional discipline.
• Strong subject matter expertise around Investor Services products, clients, platforms and workflow
• Demonstrated ability to balance strategic leadership with hands-on delivery.
• Experience with tool enablement, automation, and AI-supported analysis strongly preferred.
• Excellent stakeholder management, communication, and influencing skills.

What we offer:

Hybrid model 3 days per week in the office /2 days for a parent of a child up to 4 years old

• To encourage cultural awareness and philanthropy, BBHers have 1 Culture Celebration Day and 1 Community Service Day in addition to their paid standard vacation allowance
• Task based working system
• Private medical care
• Life Insurance
• Employee Assistance Program - offering independent and confidential counselling services for you and your family. You can get support for topics including family, marriage and relationships, finances, and legal issues.
• Professional trainings and qualification support
• Wellbeing Program
• Online Social Fund benefit platform
• Social, sport and integration events
• Onboarding Program for new hires
• Design thinking skills and solutions-oriented mind-set.

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. 

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation.  As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.