What You Will Do
The HVAC-Chiller Technician will be reporting to Operations Team Leader, Africa HVAC Sales. You will be supporting customers by executing the tasks of installation and commissioning of equipment, planned/unplanned maintenance and repairs as well as servicing of equipment as per Service Contracts/maintenance schedules. You will be mostly working on the customer’s site.
Being the face of the company in the eyes of the customer, you will be holding a key role in the organization with the mission of providing excellent service to your clients.
How You Will Do It
Site Work, Installation & Commissioning
- Conduct site surveys prior to installation.
- Install HVAC and chiller equipment according to specifications.
- Ensure careful placement of units to prevent damage during and after installation.
- Upgrade or refurbish equipment when required.
- Perform thorough testing to identify faults and verify correct operation.
- Ensure all installed equipment complies with system manuals and standards.
- Commission systems using standard configuration and commissioning tools.
Maintenance, Repairs & Troubleshooting
- Perform scheduled maintenance as per Service Contracts (bi‑weekly, monthly, or annual).
- Follow preventative maintenance schedules to reduce downtime.
- Respond promptly to call‑outs and service requests.
- Test malfunctioning systems and components to diagnose issues.
- Overhaul equipment and determine necessary repairs or replacements.
- Troubleshoot and resolve technical problems effectively.
- Provide detailed feedback on failures and recommend improvements.
- Return faulty equipment to Johnson Controls and complete all required documentation.
Customer Interaction & Value-Added Services
- Identify additional equipment or service needs during site visits.
- Communicate potential sales opportunities to the Technician Team Leader or Client Service Manager.
- Offer value‑added consulting and technical advice to customers.
- Build strong customer relationships to encourage repeat business.
What we look for
Required
- At least 4 years of experience at a similar position
- Matric certificate
- Qualified Artisan certificate
- Valid code B driver’s license
- Computer literacy
- Applicants with chiller experience will be given preference