Job Description – Technical Manager - India, Bandsaw
Reporting to: Head – Bandsaw India
Role Overview
The “Technical Manager - India, Bandsaw” will lead the technical, application, and business development strategy for the Bandsaw product line across India. This techno-commercial leadership role combines deep product expertise with sales responsibility — focused on driving customer retention, new business growth, and product performance. The role will work closely with sales teams, channel partners, and global product management to strengthen the brand’s market position as the preferred bandsaw cutting solution provider.
1. Technical Leadership & Application Development
• Act as India’s subject-matter expert on bandsaw blade design, tooth geometry, materials, and
application engineering.
• Optimize customer cutting processes for higher productivity, improved blade life, and reduced
cost per cut.
• Conduct field trials, product validation, and process audits to demonstrate measurable
performance improvement.
• Develop application data libraries, productivity benchmarks, and standard cutting parameters
for the region.
2. Customer Support & Retention
• Own customer satisfaction and retention metrics for key accounts and distributors.
• Resolve technical issues, complaints, and performance challenges through on-site
diagnostics and root-cause analysis.
• Build strong relationships with customers and OEMs, ensuring long-term loyalty and repeat
business.
• Implement structured service and visit plans to proactively prevent downtime or
dissatisfaction.
3. Sales & New Business Development
• Carry a business target for Bandsaw product line growth (volume and value).
• Partner with regional sales teams to identify and convert new customers in metal cutting,
steel service centers, foundries, and fabrication segments.
• Conduct technical demonstrations and trials to secure conversions from competitor brands.
• Drive premium product penetration and mix improvement through value-selling and technical
ROI presentations.
• Build strategic partnerships with key accounts and OEMs to expand application reach and
market share.
4. Training & Capability Building
• Train internal sales teams, distributor staff, and end-users on blade selection, installation, and
troubleshooting.
• Develop localized technical training modules, SOPs, and troubleshooting guides.
• Coach regional application engineers and develop a strong second line of technical experts.
5. Product Management & Feedback Loop
• Liaise with global product management and R&D; for local trials, product improvements, and
new product introductions (NPIs).
• Provide data-driven feedback on market trends, performance, and competitive insights.
• Support launch planning, testing, and post-launch performance tracking.
6. Data, Reporting & Systems
• Maintain a structured database of applications, trial results, and customer performance
metrics.
• Provide monthly performance reports covering sales growth, technical KPIs, and customer
satisfaction metrics.
• Ensure alignment with safety, quality, and ethical standards during all field operations.
Qualifications & Experience
• Education: Diploma or Bachelor’s degree in Mechanical / Metallurgical / Production
Engineering.
• Experience: 10–15 years in industrial cutting tools or machine tools, with at least 5 years in
bandsaw or circular saw segment.
• Proven techno-commercial track record in technical sales, application support, and business
development.
• Experience with leading machine brands (Amada, Behringer, Everising, etc.) preferred.
Competencies & Skills
• Strong understanding of metal cutting processes and productivity improvement levers.
• Commercial acumen with ability to link technical benefits to business outcomes.
• Excellent communication, negotiation, and presentation skills.
• Analytical mindset with a hands-on approach to problem-solving.
• Willingness to travel extensively across India (60–70% of time).
Performance Metrics
• Sales growth and profitability of Bandsaw product line.
• Customer retention and satisfaction index.
• Number of successful trials, conversions, and productivity improvement projects.
• Training hours delivered and technical capability built across teams.
• Reduction in customer complaints and breakages.
Strategic Impact
• Position the brand as the #1 technical authority in bandsaw cutting solutions in India.
• Strengthen customer loyalty through unmatched technical support and measurable
productivity results.
• Drive profitable growth by combining engineering excellence with commercial discipline.
We Don’t Just Build The World, We Build Innovative Technology Too.
Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.
Who We Are
We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.
Global Benefits & Perks
You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.
What You’ll Also Get
Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
Learning & Development:
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.
Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.