Posting Date
01/07/2026116 Inverness DrSte 280, Englewood, Colorado, 80112, United States of AmericaThe Tech Admin Specialist I in DaVita Guest Services (DGS) supports both the Admissions and Patient Concierge teams. This role is critical in ensuring the efficient processing and routing of incoming faxes, maintaining user accounts, and managing facility data across various systems.
The Specialist I will interact with multiple care coordination tools (CCTs) and DaVita systems to ensure seamless data flow and accurate documentation, ultimately supporting the placement and coordination of patient care.
DaVita Guest Services (DGS) experience strongly preferred
On-site presence is required once a month at our office in Malvern, PA or
Englewood, CO
Essential Duties and Responsibilities
Fax Processing and Validation: Take ownership of incoming faxes by evaluating and validating route paths within DataCap to ensure they reach their correct final destination. You will also evaluate and redirect any misfiled faxes to the appropriate queue.
Care Coordination Tool (CCT) System Management: Manage user accounts for various CCT systems, including Careport Intake (Navi), Referral Manager (Allscripts), MyAiden, Ensocare, and Ensocare VA.
Responsibilities include resetting passwords, creating new accounts, and updating access levels.
DPP Administrative Assistance: Provide email and phone support for the DaVita Physician Portal (DPP), assisting with new account creation, password resets, and administrative account approvals. This also includes completing related SNOW tickets.
Other duties as assigned.
Key Competencies
Strong documentation skills and a commitment to adhering to compliance protocols.
Effective planning and time management abilities.
The ability to multitask and manage multiple systems and workflows simultaneously.
Excellent verbal and written communication skills.
What We’ll Provide:
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
#LI-RH1
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
This position will be open for a minimum of three days.
The Wage Range for the role is $19.50 - $25.50 per hour.
For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.