WHO WE ARE:
The National Multiple Sclerosis Society mobilizes people and resources to drive research for a cure and to address the challenges of everyone affected by MS. To fulfill this mission, the Society funds cutting-edge research, drives change through advocacy, facilitates professional education, collaborates with MS organizations around the world, and provides programs and services designed to help people with MS and their families move their lives forward. We partner with volunteers to accomplish our work. Staff members engage volunteers through effective and timely communications, facilitating meaningful opportunities, and continually seeking and providing feedback for reciprocal growth and learning.
This temporary six-month role will support talent acquisition by working with the Talent Acquisition Partner and Senior VP of Talent Management to fill positions quickly, ensure a positive candidate experience, and promote fair hiring practices. The position also helps showcase our organization and culture to potential talent across professional networks, coordinates with the HR team, and offers practical recruiting support as needed.Physical & Work Environment Demands:
All positions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations can be provided to support individuals with disabilities in performing the essential functions.
Work is primarily performed remotely, however, when possible and necessary, teams meet in person to conduct the business of the organization and build team relationships.
This position will operate a computer and view the computer screen for 7-8 hours per day; finger dexterity for typing and use of a mouse or pointer device and the ability to see clearly at close range (with or without correction lenses) for detailed work on screen are required.
This position will need to use telephone and video conferencing technology; ability to communicate digitally is required.
While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, and kneel.
Light to moderate lifting may be required.
Regular, predictable attendance is required.
Additional hours may be required, which may include evening and weekend events as well as local market engagement.
Support and attendance of both indoor and outdoor in-person events to assist with setup, execution, and teardown, which may include exposure to various weather elements and the need to lift/move up to 25 lbs.
Main Responsibilities:
Recruitment Sourcing
Conduct outreach to candidates and manage inbound applications
Complete screening conversations using a defined question set and maintain accurate, real-time notes
Keep candidate records updated, schedule group interviews and move qualified candidates forward in the hiring process
Execute sourcing activities across the full recruitment cycle to identify and engage strong talent across functional areas and geographic regions
Strengthen sourcing practices by identifying opportunities to enhance efficiency, reach and quality
Respond to candidate emails, coordinate follow up communication and maintain organized files and documentation
Initiate background checks for finalists after offers are accepted
Partnerships, Industry Connection & Employer Brand
Support employer branding efforts by maintaining information, collecting updates and helping leverage branded job networks and platforms
Partner with the Talent Acquisition Partner to monitor employer-branded sites and share insights to improve visibility and engagement
Assist with identifying, building and supporting partnerships with diverse community agencies, schools and industry networks
Contribute to maintaining strong external relationships that expand candidate pipelines and strengthen the company’s presence in the market
Manager Training & Resources
Assist in updating recruitment guides, toolkits and templates that hiring managers can use to take on the full recruitment life cycle.
Recruitment Process Specialty & System Maintenance
Update recruitment guides, toolkits and templates that hiring managers rely on throughout the full recruitment life cycle
Help maintain, review and improve recruitment workflows, templates and system processes to ensure efficiency, scalability and a positive candidate experience
Support system troubleshooting by identifying bottlenecks and assisting with solutions that keep the process moving
Assist with the administration and coordination of the Internship Program hiring process in collaboration with internal partners
Job Requirements:
Required qualifications
Six to twelve months of in-house recruiting experience supporting various functional areas
In lieu of direct recruiting experience, at least eighteen months of outbound or inbound customer service, dispatch, scheduling or any role requiring regular phone communication with customers or patients
Ability to identify process gaps, propose efficiencies and enhance existing practices
Skill in balancing urgent, time-sensitive tasks with broader project responsibilities
Proficiency in Microsoft Word, Excel, PowerPoint and Outlook
Aptitude for HCM and recruitment software with the ability to troubleshoot system issues as they arise
The National MS Society is committed to building a diverse and inclusive workforce. We strive to create a workforce that reflects the communities we serve and where everyone feels empowered to bring their authentic selves to work. We need you and your unique talents and perspectives to help us write the last chapter on MS.
APPLICATION INSTRUCTIONS:
We appreciate your consideration of our job opportunities and strive to make it as effortless as possible to apply for our positions. With only a few required sections and the option to use our resume parsing tool, we aim to streamline the application experience, saving you time and effort. Additionally, if you wish to include a cover letter with your application, please feel free to attach it along with your resume, and any other documents required, to the Resume/CV document upload section at the bottom of the My Experience page. We appreciate your interest in joining our team and look forward to receiving your application!
Important: You will not be able to modify your application after you submit it. The "My Experience" page is the only opportunity to add your cover letter and supporting document attachments. If you experience any trouble submitting your materials, please check out our FAQ & Contact Us page.