Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io.
We're looking for a dynamic facilitator who thrives both on stage and behind the scenes. You'll be the face of our revenue onboarding program, delivering engaging, high-energy sessions that set new hires up to ramp as quickly as possible while also partnering with our Onboarding co-ordinator building the systems and automation that make onboarding scalable and seamless. This role is perfect for someone who loves working with people but also can't resist finding smarter ways to work.
RESPONSIBILITIES
- Facilitate onboarding programs
- Deliver live, engaging sessions (virtual and in-person) for new GTM new hires globally
- Design and iterate: Continuously improve curriculum, activities, and delivery based on learner feedback and business needs
- Measure what matters: Track completion rates, time-to-productivity, and learner satisfaction; use data to refine and improve
- Manage end-to-end: Own the entire onboarding journey from pre-work to post-program certification and manager hand-off
- Measure what matters: Track completion rates, time-to-productivity, and leading KPIs; use data to refine and improve
- Innovate constantly: Experiment with new tools, formats, and approaches to make onboarding more effective and efficient
- Partner cross-functionally: Work with sales leaders, product, and enablement teams to ensure content is relevant and impactful
- Keep onboarding materials and content up to date with the latest product information & key enablement initiatives
- Collaborate with subject matter experts to ensure the accuracy and relevance of onboarding content
- Track and report on key performance indicators (KPIs) related to the onboarding program
QUALIFICATIONS
- 3+ years direct SaaS enterprise sales or Sales/Revenue Enablement experience
- Engaging facilitator: You're confident presenting to groups, know how to read a virtual room, and can make even dry topics interesting
- High initiative and drive: You take ownership, spot opportunities to improve, and make things happen without being asked
- Automation-savvy: You love building systems and using tools to eliminate manual work
- Program management skills: You juggle multiple cohorts, timelines, and stakeholders
- Innovative mindset: You're always asking "how can we do this better?" and aren't afraid to try new approaches
- Clear communicator: You explain concepts simply and keep everyone informed and aligned
- Tech industry experience preferred: Understanding of sales processes, and SaaS is a plus, knowing Gong would be an even extra plus!
- Adaptable and resilient: You thrive in fast-paced environments where priorities shift and you need to pivot quickly
YOU ARE
- Get energized by being in front of people and helping them succeed
- Also get satisfaction from building a perfectly automated workflow
- Can deliver the same content repeatedly and make it feel fresh every time
- Naturally connect with people and make them feel supported
- Geek out over metrics and what they tell you about improving programs
PERKS & BENEFITS
- We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
- Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
- Mental Health benefits with covered therapy and coaching.
- 401(k) program to help you invest in your future.
- Education & learning stipend for personal growth and development.
- Flexible vacation time to promote a healthy work-life blend.
- Paid parental leave to support you and your family.
- Company-wide recharge days each quarter.
- Work from home stipend to help you succeed in a remote environment.
The annual salary hiring range for this position is $133,500 - $157,000 USD.
Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.
We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.
Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.
To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.