Department of Veterans Affairs

Supervisory Veterans Claims Examiner (Education)

Buffalo, New York Full time

Supervisory Veterans Claims Examiner (Education)

Department: Department of Veterans Affairs

Location(s): Buffalo, New York

Salary Range: $111301 - $144694 Per Year

Job Summary: As a Supervisory Veterans Claims Examiner you will provide direct supervision and technical oversight of teams comprised of grades ranging from GS-7 to GS-12.

Major Duties:

  • The Supervisory VCE will perform the following supervisory duties: plan work to be accomplished by subordinates, set and adjust short-term priorities, prepare schedules for completion of work; assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees; evaluate work performance of subordinates; provides advice, counsel, or instruction to employees on both work and administrative matters; interview candidates for positions; hear and resolve complaints from employees, referring group grievances and more serious unresolved complaints to a higher level supervisor or manager; effect minor disciplinary measures, such as warnings, admonishments and reprimands, recommends other action in more serious cases; identify developmental and training needs of employees, provides or arranges for needed development and training; identifies ways to improve production or increase the quality of work directed; develop performance standards.

Qualifications: Specialized Experience: To qualify for this position, applicants must meet all requirements by the closing date of this announcement: May 15, 2026 TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-13 position you must have served 52 weeks at the GS-12 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below: GS-13 Grade Level: Specialized Experience: Applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-12) in the normal line of progression for the occupation in the organization. Specialized experience may have been gained in the following positions: Lead Senior Veterans Claims Examiner, Education Quality and Training Specialist, Management Analyst or in a position that required you to adjudicate veterans benefits and gain knowledge of complex laws, rules and regulations pertaining to veterans benefit entitlements. Candidates must also have demonstrated in their work experience or training that they possess, or have the potential to develop, the qualities to successfully supervise. Physical Requirements: The work normally involves mental rather than physical exertion. The work is mostly sedentary; however, there may be some walking, standing, and carrying of light items. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How to Apply: To apply for this position, you must complete the https://apply.usastaffing.gov/ViewQuestionnaire/12953826 and submit the documentation specified in the job announcement. Documents will not be accepted after the closing date of the announcement. The complete application package must be submitted by 11:59 PM (EST) on 05/12/2026 to receive consideration. 1. To begin, click apply online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire. 2. Click submit my answers to submit your application package. Note: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account, select the application status link and then select the more information link for this position. The details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USAJOBS account and click update application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Application Deadline: 2026-05-12