Management and Program Analyst (Project Manager)

Management and Program Analyst (Project Manager)

Department: Department of Veterans Affairs

Location(s): Seattle, Washington

Salary Range: $119630 - $155521 Per Year

Job Summary: This position serves as a Management and Program Analyst (Project Manager) and is responsible for leading cross-functional projects that drive strategic outcomes and operational improvements across the healthcare organization. The incumbent applies advanced skills in project management, Lean Six Sigma, data analysis, stakeholder engagement, and performance evaluation to deliver mission-aligned results.

Major Duties:

• ***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Duties include, but are not limited to, the following: Plan, organize, and track cross-functional projects by monitoring timelines, identifying risks, coordinating contributors, and updating project plans. Analyze operations qualitatively and quantitatively to identify issues, gather data, and prepare findings or recommendations for program decisions. Drive process improvement initiatives using tools such as Lean, Six Sigma, workflow mapping, SIPOC (Suppliers, Inputs, Process, Outputs, and Customers), and root-cause analysis. Collect data, conduct preliminary analyses, and create reports or dashboards to communicate performance, project status, or operational metrics to managers and stakeholders. Join meetings, document requirements, prepare summaries, work with staff across units, and deliver project updates to ensure alignment. Facilitate project readiness, implement outcomes evaluation, review documentation, and develop recommendations to improve project execution or program performance. Develop project documentation, provide status updates, create briefing materials, and write reports for project leaders, management, or interdisciplinary teams. Apply structured project management principles and tools to lead or coordinate cross-functional projects through all phases of the project lifecycle, including initiation, planning, execution, monitoring, and closeout. Lead or support projects in hospitals, health systems, or large outpatient networks, with a focus on clinical workflows, operations, or patient-facing services. Coordinate initiatives across multiple campuses, clinics, or service lines to align stakeholders, resources, and timelines. Participate in or lead projects involving new clinical or administrative platforms, workflow redesign, system integration, or go-live readiness. Develop dashboards, performance metrics, or decision-support reports using Power Bl, Tableau, or similar tools. Apply Lean, Six Sigma, or similar methods to identify inefficiencies, map workflows, and support continuous improvement. Facilitate meetings, gather requirements, and manage expectations among diverse stakeholders, including clinical and administrative staff. Assist with communication planning, end-user training coordination, readiness assessments, and adoption monitoring during new process or system implementations. Perform other duties as assigned. Work Schedule: Monday through Friday, 8:00am to 4:30 Recruitment & Relocation Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Telework: This position may be authorized for AD HOC telework. Telework eligibility will be discussed during the interview process.

Qualifications: SPECIALIZED EXPERIENCE REQUIREMENT: One full year of specialized experience equivalent to the next lower grade level (GS-12) in the Federal service. Specialized experience is that which has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. Qualifying experience is experience as a Management or Program Analyst using recognized project management methods or tools, such as project schedules, risk registers, charters, or status dashboards; coordinating or leading activities that involve multiple stakeholders or functional areas; managing timelines, deliverables, risks, and mitigation efforts; producing project documentation, including plans, meeting summaries, reports, or performance metrics; in addition to, leading or supporting projects in hospitals, health systems, or large outpatient networks, with a focus on clinical workflows, operations, or patient-facing services; and applying Lean, Six Sigma, or similar methods to identify inefficiencies, map workflows, and support continuous health systems improvements. This experience must be reflected in your resume. Applicants who do not clearly demonstrate this experience in their resumes may be deemed ineligible. AND Selective Placement Factor (SPF): In addition to the experience above, this position includes a Selective Placement Factor (skills, knowledge, ability or other worker characteristics basic to - and essential for - satisfactory performance of the job). Selective Placement Factors are a prerequisite to appointment and represent minimum requirements for a position. Applicants who do not meet it are ineligible for further consideration. Evidence of the Selective Placement Factor must be clearly reflected in your resume. The Selective Placement Factor for this position is: Have you completed a structured project management training or hold credentials such as PMP (Project Management Professional), CAPM (Certified Associate in Project Management), PRINCE2 (Projects IN Controlled Environments), Agile/Scrum, or equivalent? Applicants who do not clearly identify the training completed and/or the credentials held in their resumes will be deemed ineligible. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience

How to Apply: Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online assessment and submission of the required documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. To preview the questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/12954123. The application process is as follows: To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date, 05/14/2026. After submitting the online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you via email notification. The email may be routed to your "Spam" or "Junk" folder. IMPORTANT: If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements. Set aside at least 3 hours to take the USA Hire assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found in your USAJOBS account under the "Track my application" link for the corresponding application. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. To view the announcement status or your application status: https://help.usajobs.gov/how-to. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at: https://help.usajobs.gov/faq/application/documents/resume/page-limit.

Application Deadline: 2026-05-14