Management & Program Analyst

Management & Program Analyst

Department: Department of the Treasury

Location(s): Anchorage, Alaska, Homewood, Alabama, Huntsville, Alabama, Mobile, Alabama, Montgomery, Alabama, Fayetteville, Arkansas, Fort Smith, Arkansas, Little Rock, Arkansas, Glendale, Arizona, Mesa, Arizona, Phoenix, Arizona, Phoenix, Arizona, Tucson, Arizona, Camarillo, California, El Monte, California, Fresno, California, Fresno, California, Laguna Niguel, California, Long Beach, California, Los Angeles, California, Los Angeles, California, Modesto, California, Oakland, California, Sacramento, California, San Bernardino, California, San Diego, California, San Francisco, California, San Jose, California, San Marcos, California, San Rafael, California, Santa Ana, California, Santa Maria, California, Santa Rosa, California, Stockton, California, Colorado Springs, Colorado, Denver, Colorado, Durango, Colorado, Fort Collins, Colorado, Grand Junction, Colorado, Westminster, Colorado, Bridgeport, Connecticut, Hartford, Connecticut, New Haven, Connecticut, Norwalk, Connecticut, Washington, District of Columbia, Washington, District of Columbia, Washington, District of Columbia, Newark, Delaware, Fort Myers, Florida, Gainesville, Florida, Jacksonville, Florida, Miami, Florida, Orlando, Florida, Pensacola, Florida, Plantation, Florida, Port Saint Lucie, Florida, Saint Petersburg, Florida, Sarasota, Florida, Tallahassee, Florida, Tampa, Florida, West Palm Beach, Florida, Atlanta, Georgia, Atlanta, Georgia, Atlanta, Georgia, Augusta, Georgia, Chamblee, Georgia, Decatur, Georgia, Macon, Georgia, Savannah, Georgia, Hagatna, Guam, Honolulu, Hawaii, Cedar Rapids, Iowa, Davenport, Iowa, Des Moines, Iowa, Boise, Idaho, Chicago, Illinois, Chicago, Illinois, Downers Grove, Illinois, Fairview Heights, Illinois, Orland Park, Illinois, Peoria, Illinois, Rockford, Illinois, Schiller Park, Illinois, Springfield, Illinois, Carmel, Indiana, Evansville, Indiana, Fort Wayne, Indiana, Indianapolis, Indiana, Merrillville, Indiana, South Bend, Indiana, Overland Park, Kansas, Wichita, Kansas, Bowling Green, Kentucky, Florence, Kentucky, Lexington, Kentucky, Louisville, Kentucky, Baton Rouge, Louisiana, Lafayette, Louisiana, New Orleans, Louisiana, Shreveport, Louisiana, Boston, Massachusetts, Springfield, Massachusetts, Woburn, Massachusetts, Worcester, Massachusetts, Baltimore, Maryland, Frederick, Maryland, Landover, Maryland, Landover, Maryland, Lanham-Seabrook, Maryland, Rockville, Maryland, Salisbury, Maryland, South Portland, Maine, Ann Arbor, Michigan, Detroit, Michigan, East Lansing, Michigan, Flint, Michigan, Grand Rapids, Michigan, Pontiac, Michigan, Traverse City, Michigan, Duluth, Minnesota, Rochester, Minnesota, Saint Paul, Minnesota, Chesterfield, Missouri, Jefferson City, Missouri, Kansas City, Missouri, Lees Summit, Missouri, Saint Louis, Missouri, Springfield, Missouri, Gulfport, Mississippi, Jackson, Mississippi, Oxford, Mississippi, Billings, Montana, Helena, Montana, Missoula, Montana, Charlotte, North Carolina, Greensboro, North Carolina, Raleigh, North Carolina, Wilmington, North Carolina, Fargo, North Dakota, Omaha, Nebraska, Manchester, New Hampshire, Manchester, New Hampshire, Portsmouth, New Hampshire, Cherry Hill, New Jersey, Edison, New Jersey, Freehold, New Jersey, Mays Landing, New Jersey, Paterson, New Jersey, Springfield, New Jersey, Trenton, New Jersey, Albuquerque, New Mexico, Las Cruces, New Mexico, Santa Fe, New Mexico, Las Vegas, Nevada, Reno, Nevada, Albany, New York, Bethpage, New York, Bronx, New York, Brooklyn, New York, Buffalo, New York, Holtsville, New York, New Windsor, New York, New York, New York, Rochester, New York, Staten Island, New York, Syracuse, New York, White Plains, New York, Akron, Ohio, Canton, Ohio, Cincinnati, Ohio, Cleveland, Ohio, Columbus, Ohio, Dayton, Ohio, Independence, Ohio, Toledo, Ohio, Muskogee, Oklahoma, Oklahoma City, Oklahoma, Tulsa, Oklahoma, Bend, Oregon, Eugene, Oregon, Medford, Oregon, Portland, Oregon, Bethlehem, Pennsylvania, Cranberry Township, Pennsylvania, Erie, Pennsylvania, Harrisburg, Pennsylvania, King Of Prussia, Pennsylvania, Philadelphia, Pennsylvania, Philadelphia, Pennsylvania, Pittsburgh, Pennsylvania, Scranton, Pennsylvania, Guaynabo, Puerto Rico, Warwick, Rhode Island, Columbia, South Carolina, Greenville, South Carolina, Myrtle Beach, South Carolina, North Charleston, South Carolina, Rapid City, South Dakota, Sioux Falls, South Dakota, Chattanooga, Tennessee, Jackson, Tennessee, Johnson City, Tennessee, Knoxville, Tennessee, Memphis, Tennessee, Nashville, Tennessee, Amarillo, Texas, Austin, Texas, Austin, Texas, Austin, Texas, Beaumont, Texas, Brownsville, Texas, Corpus Christi, Texas, Dallas, Texas, El Paso, Texas, Farmers Branch, Texas, Fort Worth, Texas, Houston, Texas, Houston, Texas, Laredo, Texas, Lubbock, Texas, McAllen, Texas, San Antonio, Texas, San Antonio, Texas, Tyler, Texas, Waco, Texas, Ogden, Utah, Ogden, Utah, Salt Lake City, Utah, Hampton, Virginia, Norfolk, Virginia, Richmond, Virginia, Roanoke, Virginia, Vienna, Virginia, Woodbridge, Virginia, Burlington, Vermont, Seattle, Washington, Spokane, Washington, Tacoma, Washington, Vancouver, Washington, Eau Claire, Wisconsin, Green Bay, Wisconsin, Madison, Wisconsin, Milwaukee, Wisconsin, Bridgeport, West Virginia, Charleston, West Virginia, Kearneysville, West Virginia, Parkersburg, West Virginia, Cheyenne, Wyoming

Salary Range: $106437 - $172980 Per Year

Job Summary: WHAT IS CRIMINAL INVESTIGATION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/businessdivisions REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

Major Duties:

• The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. The incumbent serves as the primary HR liaison to facilitate human resource actions. He/she analyzes and evaluates (on a quantitative or qualitative basis) the effectiveness of the management processes and systems, human resources, and strategic planning initiatives within the program office. Conducts analyses and prepares reports on workforce trends i.e. hiring, classification, compensation, employee and labor relations, retirement, and awards. Conducts HR training for managers, supervisors, and/or employees. The incumbent serves as a Project Manager responsible for accomplishing various analytical studies and/or projects relating to substantive, mission-oriented programs of the Internal Revenue Service. The studies or projects involve complex programs, systems, or issues and have impact on multiple IRS locations and/or organizations. Applies qualitative and quantitative methods in assessing complex management processes and/or systems for agency-wide programs or very large segments of such programs. Problems and issues addressed involve such complex matters as efficiency and effectiveness in organizational design; overlaps in management support services and/or the need for consolidated functions; or developing or modifying procedures for carrying out managerial or administrative functions. Develops long-range program plans, goals, objectives, and milestones. Compiles data and prepares administrative and/or program reports. Reports may encompass workforce, programmatic, mission-oriented, and/or organizational issues. Uses quantitative analytical methods to evaluate programmatic data and to identify and analyze program or policy issues. Identifies data requirements needed for effective program evaluations; monitors program trends through analyses of statistical data; designs statistically valid survey questionnaires and data analysis techniques. Interprets and applies laws, regulations, policies, and practices to provide advice and counsel to managers, employees, and other officials. Provides limited advice on the potential impact of proposed human resource actions, reorganizations, reductions in force, etc. STANDARD POSITION DESCRIPTIONS (SPD): PD24498 Visit the IRS SPD Library to access the position descriptions.

Qualifications: Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. SPECIALIZED EXPERIENCE GS-13: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level (GS-12) in the normal line of progression in the Federal service. Specialized experience for this position includes: Experience advising customers and/or management on a wide range of principles, practices, and advisory services related to basic human resources, budgetary, and financial management principles and techniques. Experience conducting training and presenting information on regulations, laws, and guidance; Experience conducting analytical studies and/or projects involving complex programs, systems, or issues to persuade, negotiate, and provide technically sound information in a highly effective and clear manner. Experience utilizing HR information systems (e.g., HR Connect, TAPS/SETR, USA Staffing, Career Connector) to resolve errors, verify data, and perform quality review. AND You must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): Current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens". TIME IN GRADE (TIG): For positions above the GS-05, applicants must meet applicable time-in-­grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-5, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03, or 04 positions. For more information on qualifications please refer to OPM's Qualifications Standards.

How to Apply: Please read the entire announcement and all the instructions before you begin an application. To apply for and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 05/19/2026. To begin the application process, click the "Apply Online" button. You will be re-directed to USA STAFFING to continue your application process; answer the online questions. To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12948843. Upload all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need is not imported from USAJOBS, you may upload it directly into this application.) Click the Submit Application button. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability. Set aside up to 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources. Visit USA Hire Online Help for online assessment information, system requirements, reasonable accommodations, and what to expect next. Reasonable Accommodations (RA): We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process. To review reasonable accommodation policies and procedures please visit https://www.opm.gov/policy-data-oversight/disability-employment/reasonable-accommodations/. USA Hire Assessment Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport-usastaffing.opm.gov/hc/en-us/sections/45063131363475-Reasonable-Accommodation-Information) To update your application, including supporting documentation: Visit USAJOBS - How to Update Application during the announcement open period, make updates or add supporting documentation, then continue through the entire application process and click Submit Application to send updates to the hiring agency. This option will no longer be available once the announcement has closed. To view the job status or your application status: Visit USAJOBS - How to View Application/Job Status. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.

Application Deadline: 2026-05-19