Supervisor, Reconditioning Service (Manheim)

Company

Cox Automotive - USA

Vehicle Operations

Supervisor, Reconditioning Service

SupervisorNo remote option; must work at a specified Cox location

No

Day

Compensation

Compensation includes a base salary in the range of $61,100.00 - $91,700.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Position Summary

The Detail Supervisor is responsible for leading the detailing team to ensure vehicles meet company quality standards, production goals, and safety requirements. This role oversees daily workflow, coaching, quality control, and coordination with other departments to deliver consistent, high-quality results while maintaining efficiency and team engagement.

Key Responsibilities

Team Leadership & Supervision

• Supervise day-to-day activities of detail associates and team leads

• Assign workstations and tasks based on workload, skill level, and priorities

• Train, coach, and mentor team members on proper detailing processes and expectations

• Provide ongoing performance feedback and address behavioral or performance concerns

• Uphold company values, professionalism, and accountability within the team

Quality Control

• Inspect completed vehicles to ensure they meet internal and customer quality standards

• Ensure consistency across interior, exterior, engine bay, specialty, and de-identification services

• Identify defects early to reduce rework and improve efficiency

• Support EPP, quality audits, and corrective action efforts

Production & Workflow Management

• Plan and manage daily production schedules to meet volume and deadline requirements

• Monitor workflow and vehicle flow from intake through completion

• Coordinate with inspection, recon, transport, and operations teams

• Balance productivity with quality expectations

Safety & Compliance

• Enforce all safety guidelines, including proper chemical handling and PPE usage

• Maintain a clean, organized, and safe work environment

• Ensure compliance with OSHA, environmental, and company policies

• Report incidents and participate in safety meetings and training

Equipment & Supplies

• Monitor use and condition of tools, machines, and chemicals

• Report equipment issues and request maintenance or replacements

• Control supply usage to minimize waste and control costs

Reporting & Communication

• Track productivity, quality, and rework metrics

• Communicate daily results, challenges, and staffing needs to management

• Support continuous improvement initiatives

Staffing & Development

• Assist with onboarding and training of new detail team members

• Identify high performers and potential future leaders

• Encourage cross-training to increase flexibility and team capability

Qualifications

• High School Diploma/GED and 5+ years of experience in a related field, or an equivalent combination of education and work-related experience.

• Safe driver's needed; valid driver's license required.

• 1–3 years of experience in automotive detailing or reconditioning

• Previous supervisory or lead experience preferred

• Strong understanding of detailing techniques, equipment, and chemicals

• Ability to lead, motivate, and communicate effectively

• Strong attention to detail and commitment to quality

Physical Requirements

• Ability to stand, walk, bend, and lift up to 50 lbs. regularly.

• Capability to work in a fast-paced, outdoor or shop environment.

• Must be able to safely operate detailing equipment and tools.

Work Environment

• Automotive shop / auction environment

• Exposure to chemicals, noise, weather conditions, and vehicle operations

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.