- Support the update of priority Branch Operations procedures in the Online Manual
- Review procedures and processes to ensure they are clear, complete, and easy to follow for branch teams
- Help translate process steps, decisions, and requirements into plain, structured guidance
- Identify where procedures are unclear, overly complex, duplicative, or missing important context
- Work with Process Owners to understand how work is actually done and reflect that accurately in procedures
- Contribute to drafting and updating procedure content using the established structure and approach
- Support review cycles by incorporating feedback and tracking updates
- Ensure procedures point to the right tools, forms, and related content
- Assist with final readiness activities such as formatting, link checks, and preparation for publication
- Provide general coordination and documentation support related to the procedure modernization initiative
- Currently enrolled in a post‑secondary program (business, communications, public administration, policy, information management, or similar)
- Strong ability to understand and explain information clearly
- Attention to detail and interest in how processes work end‑to‑end
- Comfortable working with Microsoft tools (Word, SharePoint)
- Able to take feedback, ask questions, and improve content iteratively
- Interest in operations, governance, or making complex information easier to understand
Learn more: https://www.fairstone.ca/en/about/canadian-lender
Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/
If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.
Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.
Time Type:
Full time
Job Type:
Summer Student (Fixed Term) (Trainee)