Student Development Specialist II - Community Manager

Job Title

Student Development Specialist II - Community Manager

Agency

Texas A&M University

Department

Residence Life And Housing

Proposed Minimum Salary

$4,312.50 monthly

Job Location

College Station, Texas

Job Type

Staff

Job Description

Our Commitment

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents and lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

 

Who We Are

The Department of Residence Life is housed within the Division of Student Affairs. It is comprised of 70+ full-time staff and 475+ graduate and undergraduate student staff. We offer an engaging, academic-centered environment where each staff member has the opportunity to make a difference in the lives of students. We have a welcoming workplace where you can grow and feel a sense of belonging. You can learn more here!

 

What We Want

The Department of Residence Life is looking for student-centered, dedicated, and growth-minded professionals for our residential communities. Our Community Managers are provided the training and opportunity to support and develop communities that promote academic success and student engagement.  In this role, you will be working collaboratively with others around the department to assist with the recruitment, selection, and training of staff, management of unique residential facilities, and the ability to create an impactful residential experiences for students through support and engagement.    

What You Need to Know

Salary: $51,750 (plus paid duty $125/night, $875/week), Furnished Apartment (including all utilities, TV, and wired/wireless internet), wellness and educational release time options, and $3,000 in Professional Development Funds (pending budget approval) 

Cover Letter and Resume: Your cover letter and resume are required. This can be uploaded under the CV/Resume section.

Position Details: May supervise up to 28 Resident Advisors and/or up to 3 Graduate Hall Directors, or One Full-Time Administrative Coordinator pending placement. Will also travel between assigned areas and other departmental facilities.

 

Qualifications

Required Education and Experience:

• Bachelor’s degree.

• One or more years of experience in student affairs work or related specialty.

Required Knowledge, Skills, and Abilities:

• Ability to multi-task and work cooperatively with others.

• Ability to think critically and problem solve.

• Ability to utilize strong organizational, administrative, and communication skills.

• Effectively establish professional relationships and communicate with the student population.

• Ability to act independently and react appropriately in crisis situations and maintain confidentiality.

Preferred Qualifications:

• Master’s degree in student affairs, counseling, or related field.

• Previous year of full-time (or two years part-time) residence hall experience is strongly preferred. Experience with mediation and conflict resolution.

• Demonstrated professional maturity, leadership and decision-making abilities.

• Understand how to apply student development theory in a residence hall setting.

• Knowledge of key and occupancy management.

Responsibilities

Community Development and Engagement

• Foster a welcoming residential community by supporting student engagement and leadership development. Partner with Residence Life staff, Living Learning Community partners, and student leaders to plan programs, assess community needs, and support initiatives that enhance the residential experience. Advise Community Council and support student leadership development. Address student concerns, provide referrals to campus resources, and support conduct processes in alignment with university policies and the Student Code of Conduct.

Supervision and Staff Development

• Recruit, supervise, and develop Resident Advisors and other assigned staff. Provide ongoing coaching, performance feedback, and evaluations while fostering a collaborative team environment. Coordinate staff schedules and duty coverage, facilitate regular meetings and trainings, and ensure staff complete required university and departmental trainings.

Summer Operations

• Support summer camps and conferences by coordinating with campus partners and camp sponsors to ensure successful residential operations. Assist with planning, communication, and oversight of summer staff and programs. Manage camp arrivals, departures, and housing logistics while maintaining accurate records and reports.

Operations and Logistics

• Oversee daily operational needs within assigned residential communities including key management, facility reporting, safety inspections, and coordination with housing operations staff. Conduct regular building walkthroughs, support fire and life safety processes, and assist with major departmental initiatives such as move in, move out, and campus events.

Administrative Responsibilities

• Manage administrative processes that support residential operations including incident reports, facility requests, staff payroll, and required departmental documentation. Serve as a communication liaison between residents, student staff, and Residence Life offices while ensuring accurate records and timely reporting.

On Call Duty and Emergency Response

• Participate in a rotating on call duty schedule supporting approximately 11,000 on campus residents. Respond to after hours concerns and emergencies, coordinate with university partners and emergency responders, and ensure proper documentation and follow up. Community Managers serve as essential personnel and must remain available to respond locally during assigned duty periods.

Why Texas A&M University?

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.  Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.  Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.   

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums 

• 12-15 days of annual paid holidays   

• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month  

• Automatic enrollment in the Teacher Retirement System of Texas 

• Health and Wellness: Free exercise programs and release time  

• Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more   

• Educational release time and tuition assistance for completing a degree while a Texas A&M employee  

• Living Well, a program at Texas A&M that has been built by employees, for employees 

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume’ or use a LinkedIn profile to pre-populate the online application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.