Student Accounts Business Analyst

The Student Accounts Business Analyst will serve as primary contact for reporting in the Office of Student Accounts for internal and external constituents. The successful candidate will ensure compliance with federal, state, and institutional policies while maintaining Student Accounts records with accuracy and best practices in mind. This position works to support the overall goals and mission of the Office of Student Accounts and Stevens Institute of Technology, which ensures student centricity and excellence in all we do. 

Essential Duties and Responsibilities  

• Under the supervision of the Director of Student Accounts Systems and Reporting, support the comprehensive daily operations of the Office of Student Accounts by providing meaningful and forward-thinking reports. 

• Take the lead on Workday Student reporting and integrations, including data source and business object knowledge and complex calculated field creation with deep knowledge of current functionality, design concepts, touchpoints within Student. 

• Work with functional staff to update documentation and coordinate training initiatives to ensure optimal usage of all systems. 

• Assist in the audit and review of Student Accounts systems and third-party integrations to address error reports, ensure data integrity, and make optimizations where possible.  

• Collaborate with appropriate University departments to communicate and resolve matters related to Student Accounts data, reports, and integrations. 

• Process all requests for scheduled and on-demand student financial reports for the Office of Student Accounts and other stakeholders.  

• Monitor the Student Accounts’ Workday report inventory and integrations. 

• Understand the billing deliverables for all programs, including traditional, corporate, and other programs to ensure accurate reporting. 

• Document system usage, configuration decisions, access management and reporting set up. 

• Evening and occasional weekend hours as required. 

• Completes other duties as assigned. 

Required Skills and Experience: 

• A minimum of a bachelor’s degree or 5 years of relevant experience is required; a Master’s degree preferred 

• Experience developing reports and dashboards with business intelligence products. 

• In-depth knowledge of Workday Student, preferred 

• Previous experience in Student Accounts, Financial Aid, or other administrative offices in a higher education environment, preferred 

• Exceptional analytical, communication, and problem-solving skills. 

• Excellent written and verbal communication skills 

• Ability to handle numerous tasks, assign priorities, and handle confidential information 

Stevens is building a diverse faculty, staff, and student body and strongly encourages applications from people of all backgrounds. Stevens is a federal contractor under the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973, as well as other federal statutes. 

NSF ADVANCE Institution Stevens values diversity and seeks candidates who will contribute to a welcoming and inclusive environment for students, faculty, and staff of all backgrounds. We are an NSF ADVANCE institution committed to equitable practices and policies and strongly encourage applications from women, racial and ethnic minority candidates, veterans, and individuals with disabilities.