IT Risk, Quality Assurance and Data Protection​ Senior Manager - Quản lý cấp cao Quản trị Rủi ro, Chất lượng CNTT và Bảo vệ dữ liệu

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

This role is responsible for overseeing data privacy management, quality assurance, and risk & control assessment across the organization. The position ensures regulatory compliance, robust privacy impact assessments in critical projects, the establishment of a quality assurance framework, and effective risk management in alignment with the GRC (Governance, Risk, and Compliance) framework. The role balances compliance, operational efficiency, and stakeholder needs.

Job Responsibilities

Risk & Control Assessment

• Perform periodic risk and control assessments based on the defined GRC framework.
• Coordinate with relevant teams during internal and external audits, ensuring timely and accurate responses.

Lead risk awareness and training programs to foster a culture of proactive risk management across the organization.

Quality Assurance

• Define and maintain the quality assurance (QA) framework and testing procedures for IT and business processes.
• Conduct regular process reviews and generate reports to identify improvement opportunities and strengthen the control environment.
• Drive continuous improvement initiatives to enhance process quality and compliance.

Data Privacy Management

• Lead regulatory compliance reporting and conduct gap assessments to ensure adherence to data privacy laws and internal IT policies.
• Oversee privacy impact assessments for all critical projects, ensuring risks are identified and mitigated early.
• Collaborate with project teams to embed privacy by design principles.

Team management

• Foster a culture of continuous learning by managing and mentoring teams, enhancing quality and productivity.

Job Requirements / Yêu cầu

• University degree in Information Security, Computer Science, or a related field.
• At least 7 years of relevant experience in Data privacy, IT quality assurance, or risk management.
• Strong knowledge of data privacy regulations (e.g., GDPR, local laws), quality assurance methodologies, and GRC frameworks such as COBIT, NIST, PCI-DSS.
• Experience in conducting privacy impact assessments and managing compliance reporting.
• Certifications such as CISM, CISA, ISO 27001, or equivalent are preferred.
• Excellent analytical, communication, and stakeholder management skills.
• Proficiency in process development, audit coordination, and risk awareness training.
• Soft skills:

a. Good at Insurance/Business acumen

b. Good at Story telling/Data Analytic/Presentation

c. Proficiency in developing processes and framework related to IT risk management frameworks, compliance requirements.

d. Strong interpersonal and communication skills, project management experience, problem-solving.

 

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.