MSD

Sr. Manager, Sales Training

CHN - Shanghai - Shanghai (Tower A) Full time

Job Description

Position Objective

Lead the design and execution of enterprise marketing capability strategies through a Center of Excellence (CoE) covering multiple Business Units, partnering closely with Global L&D to ensure consistency, quality, and impact. Simultaneously serve as L&DBP for the Oncology BU, enabling field performance through targeted capabilities, coaching systems, and closed-loop learning measurement. Elevate commercial and marketing excellence, drive brand strategy realization, and strengthen cross-BU ways of working aligned with enterprise leadership frameworks and compliance standards.

Key Responsibilities

Marketing Capability CoE (Cross-BU)

  • Strategy and Governance: Establish and lead the Marketing Capability CoE, defining vision, operating model, governance, and quality standards for learning design and delivery across BUs.
  • Global Alignment: Partner with Global L&D to localize and scale global frameworks, tools, and curricula; ensure consistency of marketing capabilities (e.g., brand planning, insights, segmentation, omnichannel, launch excellence, performance analytics).
  • Annual Plans and Roadmaps: Develop cross-BU annual learning plans aligned with enterprise priorities and brand strategies; coordinate with BU leaders to sequence interventions and allocate resources.
  • Program Design and Delivery: Create targeted programs for core marketing skills (L3Next). Blend modalities (workshops, cohort learning, coaching, self-paced modules, etc.).
  • Measurement and Continuous Improvement: Define success metrics, dashboards, and learning analytics; link behavioral application to business outcomes; iterate programs based on data and stakeholder feedback.
  • Stakeholder Engagement: Build strong partnerships with Global L&D, BU Leaders, Brand Marketing, Strategy Planning & Transformation Office (SPOT), etc.; conduct regular feedback cycles; facilitate CoE communities of practice.

Oncology BU L&DBP

  • Business Partnering: Act as the L&D Business Partner for Oncology; translate BU strategy and regional performance gaps into capability plans and coaching interventions, ensuring the learning plans and activities aligned with BU’s priorities.
  • Field Capability Building: Design and implement programs for field excellence.
  • Coaching Systems: Strengthen field coaching models, manager capability, and observation standards; implement closed-loop mechanisms connecting coaching insights to performance metrics.
  • Brand Strategy Execution: Support Oncology brand objectives through targeted enablement (launch readiness, message pull-through, omnichannel execution discipline).
  • Regional Enablement and Adoption: Tailor content and facilitation for regional contexts; ensure adoption through manager enablement, reinforcement tools, and follow-up clinics.
  • Performance Evaluation: Run periodic capability diagnostics; link learning KPIs to sales performance and customer impact.

Compliance and Quality

  • Ensure all training adheres to regulatory, medical, and legal/compliance requirements; maintain auditable training records and evidence of completion and effectiveness.
  • Champion compliant behaviors and change management practices within the team and with stakeholders.

Qualifications

  • Education: Bachelor’s degree in business, HR, or related field; Master’s preferred.
  • Experience:
    • 5+ years in Learning & Development or commercial/marketing capability roles within healthcare/pharma; oncology experience strongly preferred.
    • 3–4+ years in Central Marketing roles, senior product manager and above.
    • Proven experience collaborating with global centers of excellence and localizing capability frameworks.
  • Skills:
    • Strategic thinking and business acumen; ability to translate strategy into executable capability plans.
    • Result-oriented with execution excellence; strong program management and facilitation skills.
    • Stakeholder management and cross-BU collaboration; ability to influence senior leaders and drive adoption.
    • Compliance and change management mindset.
    • Data-driven decision making and learning analytics; experience with measurement models and dashboards.
    • Innovation and continuous improvement; skilled in blended learning design, digital learning, and cohort-based approaches.
    • Proficiency in English.

Required Skills:

Customized Training, Data Analysis, Marketing Strategies, Professional Development, Sales Training, Strategic Thinking, Training Delivery, Training Documents, Training Evaluations, Training Needs Assessment, Training Porgrams

Preferred Skills:

Communication

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Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

No Travel Required

Flexible Work Arrangements:

Not Applicable

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

N/A

Job Posting End Date:

05/31/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.