Sr Manager, Credit Onboarding

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

FSS Overview: Are you ready to be a pivotal force in Advancing Health Outcomes For All®? Join the Financial Services and Solutions (FSS) organization, where our focus is being a strategic business partner who creates value, provides efficiency, and ensures compliance for McKesson.  In FSS, you'll gain exposure to all McKesson businesses while growing as a finance professional and fostering collaborative relationships with internal and external customers. Our high employee engagement scores reflect a vibrant and diverse workplace where your contributions have a tangible impact on the enterprise. If you're passionate about making a real difference and want to be part of a dedicated team that values professional growth, FSS is the place for you. Join us and energize your career with endless opportunities!

The right candidate to join our FSS team can demonstrate the following competencies: embrace digital transformation, diverse and inclusive collaboration, strategic and analytical thinking, adaptability and growth mindset, and clear and impactful communication.

Desired Skills:

• Embrace Digital Transformation: Demonstrate a strong digital mindset by actively seeking and implementing technological solutions to enhance business processes and drive innovation within the team.
• Diverse and Inclusive Collaboration: Foster a collaborative environment that values diversity and inclusion. Build and sustain positive relationships with stakeholders from varied backgrounds to drive professional growth and organizational success.
• Strategic and Analytical Thinking: Exhibit strong business acumen by staying informed about industry trends and aligning projects with broader organizational goals. Use data-driven insights to make informed decisions and influence positive change.
• Adaptability and Growth Mindset: Show adaptability in the face of change and a willingness to take on challenges. Continuously seek learning opportunities and demonstrate resilience to maintain high performance and support team dynamics.
• Clear and Impactful Communication: Communicate complex information clearly and persuasively across all levels of the organization. Utilize storytelling to effectively convey ideas and drive key initiatives forward.

Job Description

This is a key leadership position within the Credit and Collections organization overseeing credit onboarding operations. The Senior Manager will continuously look for ways to improve credit onboarding through process development, system development and people development. To be successful in this role, the Senior Manager must develop strong relationships with stakeholders, then understand what they need and determine how the credit onboarding team can best meet those needs.

Key Responsibilities:

1. Credit Onboarding Activities

• Oversee the accurate and timely processing of credit applications in accordance with credit policies and procedures. 
• Develop and implement performance metrics to ensure the team's efficiency and effectiveness.
• Collaborate with various teams to understand and then deliver a best-in-class customer experience

2. Continuous Process Improvement

• Foster a digital growth mindset to identify new opportunities to enhance the credit review and approval process
• Assist with development of various tools and reporting to drive accountability
• Stay informed on industry best practices and emerging trends

3. Communication & Reporting

• Establish relationships with key stakeholders and intersections
• Lead credit onboarding review meetings focusing on the reasons for onboarding delays and how the process can be improved
• Utilize strong problem-solving skills and analytics to identify, communicate and resolve credit onboarding delays

4. Talent management:

• Lead, mentor, and develop the Credit team’s local and virtual talent to achieve departmental goals as well as their own professional goals, while ensuring compliance with credit policies and holding team members accountable for performance expectations.
• Set clear objectives, provide regular feedback, and support the professional development of team members.

General Responsibilities

• Cultivates and maintains a diverse and inclusive culture, encouraging healthy debate from multiple perspectives
• Collaborate and grow strong relationships with internal and external stakeholders including BU Sales, Finance, and Legal teams
• Build and train high performing teams while role modeling I2CARE and ILEAD behaviors.
• Drive operational maturity by identifying automation and self-service capabilities with a focus on enterprise-oriented solutions
• Work well in a high-pressure environment, ensuring that work is completed in an accurate and timely fashion

Minimum Job Qualifications (Knowledge, Skills, & Abilities):

Business Experience

• Minimum of 7 years of experience in finance or accounting, with at least 2 years in a managerial role.
• Proven leadership skills with the ability to inspire and motivate a team.
• Excellent communication and interpersonal skills, with experience building and maintaining relationships with diverse stakeholders.
• Experience working with and monitoring a virtual team
• Experience leading teams through significant change
• Strong understanding of financial statements, tax returns, and cash flow.

Critical Skills

• Proficiency with SFDC
• High level of proficiency in Excel – including manipulation of large data sets and visualization in pivot table structures that facilitates presentation and understanding of key insights
• Excellent relationship building and communication with customer/stakeholder/business partners
• Strategic thinking and business acumen.
• Project management and organizational skills.
• Strong attention to detail and accuracy.

Education

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field

Working Conditions

Environment (Office, warehouse, etc.) –

• Traditional office environment
• Travel 10%

Physical Requirements (Lifting, standing, etc.) –

• Large percent of time performing computer-based work is required

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$101,600 - $169,400

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

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McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

 

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

 

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