Who We Are: Founded in 1960, Loews Hotels & Co. operates iconic hotels and resorts across the U.S. and Canada. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
Competitive health & wellness benefits, 401(k) & company match
Paid Sick Days, Vacation, and Holidays, Paid Bereavement
Pet Insurance and Paid Pet Bereavement
Training & Development opportunities, career growth
Tuition Reimbursement
Team Member Hotel Rates, other discounts, perks and more
What We’re Looking For:
You are detail-oriented, tech-savvy, and passionate about maintaining a seamless digital guest experience. You thrive in collaborative environments and are eager to contribute to the success of your team and the overall business.
Who You Are:
Strong understanding of Central Reservation System (CRS), Brand.com, and Global Distribution System (GDS).
A proven track record of success in database management, with experience in the travel and hospitality industry
Ability to troubleshoot problems while optimizing digital performance
What You Will Do:
Act as the primary contact for CRS, Brand.com, and GDS-related business process issues across revenue management, sales, and marketing.
Maintain and optimize hotel content across CRS, Brand.com, and GDS databases, ensuring consistency and accuracy.
Coordinate team activities, provide training, and oversee daily operations, including task assignments and progress updates.
Address ad hoc requests from the field and home office efficiently and effectively.
Optimize site content through website template improvements and on-site SEO initiatives.
Create engaging Special Offer landing pages for all properties.
Manage rate entries and modifications in various systems as requested, including new hotel setups and rate plans.
Ensure smooth interface between GDS and CRS for accurate rate and inventory management.
Conduct quality assurance checks and test sells following data content standards.
Monitor and manage access levels for Opera Channel Management users.
Generate regular reports on channel performance and production metrics.
Other duties as assigned
Your Experience Includes:
2 years of technical experience in managing reservation systems, e-commerce platforms, and distribution channels.
3+ years of proficiency in Microsoft Excel, SQL, and Business Intelligence tools for reporting and data analysis.
3+ years of experience troubleshooting complex data issues and working with large datasets.
Advanced Excel or SQL certifications preferred.