About Us
Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry’s first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics—all delivered with enterprise-grade security and governance. Guided by its vision to fuel the future of work, Automation Anywhere helps organizations worldwide boost productivity, accelerate growth, and unleash human potential.
Our opportunity:
Automation Anywhere is redefining the future of work through Agentic Process Automation (APA) — combining AI, RPA, and intelligent document processing to drive enterprise-scale transformation. As a global leader in cloud-native automation, we partner with enterprises to accelerate their automation journeys at speed and scale.
The Business Analyst plays a critical role in translating business challenges into scalable automation solutions. This role partners closely with clients, solution architects, and delivery teams to identify automation opportunities, document business processes, and define clear functional requirements that enable successful implementation of automation initiatives.
Acting as the bridge between business stakeholders and technical delivery teams, the Business Analyst ensures that automation solutions align with business outcomes, reduce operational complexity, and deliver measurable value. This role is particularly important in supporting enterprise automation programs and large-scale Agentic Process Automation (APA) initiatives.
You will make an impact by being responsible for:
Process Discovery & Analysis
Lead process discovery workshops with business stakeholders to identify automation opportunities across operational workflows
Document current-state processes using structured methodologies including process maps, decision trees, and data flow diagrams
Analyze process variability, exception handling, and business rules to determine automation feasibility
Identify opportunities for optimization, standardization, and automation across enterprise workflows
Requirements Definition
Translate business requirements into detailed functional and technical specifications for automation development teams
Create user stories, process definition documents (PDDs), and automation design inputs
Define acceptance criteria and success metrics for automation implementations
Ensure requirements are aligned with platform capabilities and overall solution architecture
Automation Solution Design Support
Collaborate with solution architects and developers to refine automation designs
Provide business context to ensure automation workflows meet operational requirements
Validate that proposed solutions align with governance, security, and compliance requirements
Support the creation of scalable automation frameworks across enterprise environments
Delivery Collaboration & Testing
Work closely with automation developers and QA teams throughout the implementation lifecycle
Support testing activities including user acceptance testing (UAT), validation of automation outputs, and defect resolution
Ensure automation solutions meet defined business requirements before production deployment
Assist in developing operational documentation and user training materials
Value Realization & Continuous Improvement
Track automation outcomes against defined business KPIs such as efficiency gains, error reduction, and operational throughput
Identify opportunities for additional automation and process optimization
Support the development of enterprise automation roadmaps and pipeline prioritization
Promote best practices in automation adoption across client organizations
You will be a great fit if you have:
Bachelor’s degree in Business Administration, Information Systems, Engineering, or a related discipline
10+ years of overall work experience including 4+ years of experience in business analysis, process improvement, or automation initiatives within SaaS, consulting, or enterprise technology environments
Professional proficiency in English
Experience supporting automation platforms such as Automation Anywhere, UiPath, Blue Prism, or similar RPA/AI solutions
Strong experience in process mapping, requirements gathering, and stakeholder facilitation
Familiarity with automation delivery methodologies including Agile or hybrid project environments
Experience working with enterprise clients undergoing digital transformation initiatives
Deep domain knowledge in at least one of the following process areas is strongly preferred: Finance Operations (AP, AR, Payroll, Financial Close), IT Service Management and internal operations (Helpdesk, incident triage, password resets) or Supply Chain & Procurement (P2P, order management, inventory, logistics)
You excel in these key competencies:
Strong analytical and problem-solving capabilities
Ability to translate complex business processes into structured automation requirements
Excellent stakeholder communication and workshop facilitation skills
Structured documentation and requirements management
Collaborative mindset working across business, technology, and delivery teams
Attention to detail and commitment to delivery quality
Ability to operate in fast-paced, high-growth technology environments
Ready to Revolutionize Work? Join Us.
This is an opportunity to work with a global, passionate team pioneering technology that’s redefining the way people work, everywhere. Join us and discover the many ways that you can have an impact, achieve your potential, and go be great.
Job Segment OR Key Words: SaaS, Professional Services, Business Analysis, APA, Agentic Process Automation, Process Improvement, Operations
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All unsolicited resumes submitted to any @automationanywhere.com email address, whether submitted by an individual or by an agency, will not be eligible for an agency fee.