CommerceBank

Specialty Healthcare Enrollment Analyst - RemitConnect

MO - Kansas City Downtown/Plaza - Kansas City - KC Downtown Bank Building (1000 Walnut) (64106) Full time

About Working at Commerce 

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.  

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. 


Compensation Range

Hourly: $29.90 - $39.90 (Amount based on relevant experience, skills, and competencies.)

The CommerceHealthcare® RemitConnect® team is looking for an Enrollments Analyst who will be responsible for leading and managing the RCM dependencies of health plan and insurance payer remittance and payment enrollment activities for new client implementations across all health system sizes with enrollments in scope. As our organization continues to expand, the ideal candidate must be detail-oriented, able to work in a fast-paced environment, experienced in navigating multiple platforms, construct recommendations, and communicate inter-departmentally.

About This Job

The main purpose of this job is to be responsible for leading and managing the RCM dependencies of health plan and insurance payer remittance and payment enrollment activities for new client implementations across all health system sizes with enrollments in scope.

Essential Functions

  • Alongside the RemitConnect® Implementation Project Manager, participate and/or lead client calls to discuss healthcare payments workflow, discovery, and scope design

  • Communicate when further enrollment information is required for a payer

  • Work with external teams to validate NPI NPPES accounts and confirm group enrollments

  • Responsible for identifying and correcting enrollment discrepancies

  • Maintain a comprehensive understanding of systems and rules used in revenue cycle to assist in the establishment of processes and data collection, and monitor effectiveness of these processes

  • Report and monitor payer enrollment activities and present data to client and internal stakeholders

  • Actively identify opportunities for improvement, appropriate solutions, and involve necessary stakeholders

  • Support healthcare client and health plan requests via email and phone

  • Perform other duties as assigned

Knowledge, Skills & Abilities Required

  • Strong knowledge of Salesforce or CRM solutions, including knowledge of best practices

  • Intermediate project management or project life cycle skills

  • Strong analytical skills with the ability to collect, organize, and present data findings

  • Knowledge of the revenue cycle management process

  • Strong critical thinking skills

  • 5-10% travel as necessary

  • Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

  • Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills

  • Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

  • Advance level proficiency with Microsoft Word, Excel, Teams, and Outlook  

Education & Experience

  • Bachelor’s degree or equivalent combination of education and experience required

  • 2+ years healthcare payer experience required

  • 2+ years client facing project management experience preferred

  • 2+ years healthcare payments posting experience preferred

*Hybrid Schedule: In office 3 days per week 

**Level of role is determined by knowledge, experience, skills, abilities, and education

***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles.  This compensation range is for the Specialty Healthcare Enrollments Analyst – RemitConnect and Senior Specialty Healthcare Enrollments Analyst - RemitConnect job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $29.90 to $39.90 per hour. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals.

#LI-Hybrid

The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits.  Click here to learn more.

Location: 1000 Walnut St, Kansas City, Missouri 64106

Time Type:

Full time