Specialist, Settlement Accounting Operations

Role Responsibilities

As a Specialist, Settlement Accounting Operations based in Santa Ana, Costa Rica you will be responsible for a variety of functions in Settlement Accounting to perform settlement accounting operations tasks, ensuring the daily/ monthly operational KPIs are met, providing high quality and timely support to requests. Participates in projects related to settlement operations, identifies, and initiates constant improvements to the settlement operation processes, ensures the controls of the processes comply with financial regulations. 

• Responsible for reconciliation processes and completing medium complex daily settlement operations tasks with high accuracy, ensuring KPI’s are met.

• Providing high quality and timely responses to partners and business stakeholders. 

• Identifying and initiating process improvements. 

• Ensuring quality control and compliance with the company’s rules and regulations. 

• Provide support and information for internal and external audits. 

• Ensures SOX compliance with key controls according to USGAAPS and internal policies.

• Comply with Western Union Internal policies and applicable regulatory and financial reporting requirements. 

Role Requirements 

• Advance university student or university bachelor’s degree in accounting, Business Administration, Economics, or Finance. CPA would be considered a plus.  

• 3 - 4 years of relevant working experience, preferably with operational accounting experience like account reconciliations, accounting operations, general accounting, and analysis.

• Proven experience managing processes and reconciliations. As well as participation supporting processes improvements. 

• Intermediate or advanced Excel skills. 

• High- sense of urgency, proactivity, teamwork, and strong written and verbal communication skills (B2 level minimum). 

• Excellent analytical skills and attention to details.

• Ability to identify and resolve problems.

• Knowledge in Power BI is a plus. 

Work Shift  

Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week. 

BENEFITS AND OTHER DETAILS  

Benefits  

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.  

Your Costa Rica- specific benefits include: 

• “Asociación Solidarista” 

• In house company doctor services 

• Transportation services options 

• Referral Program award 

• Employee Resource Groups (ERG) and committees to volunteer with 

• Pan American Medical and Life insurance 

• Cafeteria Discounts 

Other Details  

As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions, you may reach out to careers@westernunion.com.  

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting on the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.