Stryker

Specialist - Post Market Quality

Gurugram, India Full time
Work Flexibility: Hybrid

What will you do:

  • Basic knowledge and understanding of complaint handling process as required by regulatory agencies.
  • Provide updates within Trackwise on status of product field action executions and event detail information.
  • Monitor and facilitate product return for complaint investigation and analysis, including communicating directly with customers and sales teams.
  • May support international and domestic complaint entry.
  • Work with internal supporting teams on quality of data coming into post market
  • May monitor, create, and assign regulatory communications to quality specialists for resolution.

What you will need:

Basic Qualifications:

  • 2 to 5 years relevant experience required
  • Basic knowledge and understanding of complaint handling and product field action process as required by regulatory agencies
  • Basic knowledge on Trackwise
  • Basic understanding of how to comply with constantly changing regulatory procedures preferred

Preferred Qualifications

  • Must possess strong interpersonal skills including written and oral communication.
  • Must be able to bring tasks through to completion with minimal supervision.
  • Must have the ability to prioritize work and keep detailed and confidential records.

Travel Percentage: 10%