Software Engineering Architect

Position location:  Austin, TX

Role Responsibilities

Work closely with engineering and business teams to develop solutions that improve operational efficiency and strengthen KYC and compliance functions. Responsibilities include designing scalable APIs, turning complex business requirements into practical architecture, and providing strategic technical direction.

In this position, you will collaborate directly with engineering and business teams to design and deliver complex solutions that simplify processes, drive innovation, and leverage advanced technologies to strengthen enterprise capabilities.

As a lead team member, you will play a crucial role in developing the modernized API platform for all Western Union business lines. This position allows you to shape the business strategy through impactful results.

• Design and implement robust, secure, scalable APIs to support the KYC and Compliance ecosystems.
• Develop API solutions that integrate with both internal and third-party systems.
• Use API security best practices, enforce strong authentication, and comply with industry standards.
• Assess existing APIs and recommend improvements to align with industry benchmarks.
• Conduct code reviews, maintain coding standards, and drive high code quality within the team.
• Identify and resolve technical issues, perform root cause analysis, collaborate with stakeholders and implement effective solutions.
• Optimize APIs for performance, scalability, and reliability.
• Collaborate with Product and Technology stakeholders to deliver technical solutions.
• Play an active role in the recruitment and onboarding process for new team members, while promoting a culture that emphasizes continuous learning and innovation.
• Mentor team members and encourage a collaborative team environment.
• Participate in cross-functional planning meetings to offer insights and assist in resolving any blockers.
• Maintain a strong focus on the customer journey, product quality, performance optimization, troubleshooting, and continuous development.

Role Requirements 

• Bachelor’s degree in computer science or related fields with 8+ years of professional experience OR Master’s degree with 6+ years of experience OR equivalent work experience. 

• Extensive software development experience, particularly in API development and microservices architectures using modern API design principles.
• At least 6 years of proven experience with frameworks and technologies such as Java, Spring Boot, Microservices, REST API, Sprint Batch, and Core Java.
• Solid understanding of relational databases like MySQL, PostgreSQL, and Snowflake.
• Strong knowledge of microservices and event-driven architecture, with the ability to implement solutions and guide team members.
• Experience in designing and building high-performance APIs.
• Background in developing, monitoring, and deploying applications on AWS Cloud.
• Demonstrates strong proficiency in data structures, design patterns, algorithms, and object-oriented programming principles.
• Hands-on experience with DevOps practices, covering areas like source control, continuous integration, infrastructure automation, and continuous deployment.
• Familiarity with monitoring and alerting tools including Splunk, Dynatrace, and AWS CloudWatch.
• Proficient in basic and intermediate Git commands, repository setup and management on platforms like GitHub, and collaborative workflows.
• Strong skills in troubleshooting, problem-solving, and diagnostics.
• Knowledge of Kafka, Docker, or Kubernetes is an advantage.
• Experience integrating with KYC, Compliance, and vendor systems in banking or payment environments is a plus.
• Excellent communication skills for effective interaction with both internal and external partners worldwide.

Applicants must be currently authorized to work in the United States on a full-time basis. Western Union will not sponsor applicants for work visas for this position.

Work Shift

HYBRID - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your United States – Specific Benefits Include

• Paid Time Off  
• Medical, Dental and Life Insurance 
• Tuition Assistance Program 
• Student Loan Repayment (below manager level only) 
• Parental Leave 
• One day volunteer time off 
• $0 Money Transfer Fee Discount Code – Quarterly 
• Recognition Program “Game Changers” 
• Employee Discount Program 
• Global Adoption Assistance 
• Global Scholarship Awards Program 
• 401K plan  

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

Salary

Annual base salary range is $130,000 – 155,000 USD per year.  Total on-target compensation includes a base salary and short-term that align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.

As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions, you may reach out to careers@westernunion.com. 

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. 

Estimated Job Posting End Date:

03-27-2026

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.