Service & Operations Specialist – Tax Reporting

About Our Company

We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Job Description

Job Summary
The Service & Operations Specialist – Tax Reporting is responsible for ensuring accurate tax withholding and regulatory reporting for domestic and foreign clients. This role plays a critical part in meeting IRS regulatory obligations, particularly related to Form 1042‑S reporting for foreign clients. The position involves complex tax rules, high attention to detail, and close collaboration with internal partners to ensure compliance and accuracy.

Key Responsibilities

• Ensure accurate withholding and reporting of income subject to U.S. tax regulations for domestic and foreign clients.
• Prepare, validate, and reconcile IRS Form 1042‑S for foreign clients in accordance with regulatory requirements.
• Identify, research, and resolve discrepancies related to tax withholding, client income reporting, and regulatory compliance.
• Support additional tax reporting functions and regulatory initiatives as required.
• Maintain detailed documentation and follow established controls to ensure audit readiness and compliance.
• Partner with internal stakeholders to support smooth processing and timely reporting cycles.

Qualifications

• Experience in service, operations, tax reporting, or financial services operations
• Strong understanding of regulatory compliance and data accuracy requirements
• High attention to detail with the ability to work accurately in a deadline-driven environment
• Strong analytical and problem-solving skills
• Ability to navigate complex rules and apply them consistently
• Effective written and verbal communication skills

Visa Sponsorship

Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).

In-Office Collaboration 

We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process. 

Base Pay Salary

The estimated base salary for this role is $54,400 - $74,800 / year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.Full timeNon-ExemptClient ServiceCLEAR Clearing

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.