Service Centre Manager, Oxley

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

Key Responsibilities May Include:

• Lead and be accountable for the health and safety of all employees, contractors, and visitors, ensuring strict adherence to corporate and legislative requirements.
• Champion the continuous improvement of safety performance, aligned with Brambles’ Zero Harm initiative, while ensuring compliance with environmental regulations.
• In collaboration with the maintenance team oversee equipment reliability across the site ensuring operational continuity and efficiency.
• Ensure full compliance with all task-specific responsibilities outlined in CHEP procedures, work instructions, and safety protocols, maintaining operational consistency.
• Drive the implementation of best practices and continuous improvement processes to optimize plant performance in areas such as safety, quality, and cost control.
• Maintain site security and ensure compliance with service center requirements, including managing storage, stock levels, and movement of materials and equipment.
• Manage, lead, and develop plant staff, fostering accountability and ensuring that all team members meet or exceed performance expectations as outlined in job descriptions and agreements.
• Ensure that customer expectations, both internal and external, are consistently met or exceeded through effective management of plant operations.

Position: Service Centre Manager
Location: Oxley Service Centre, QLD
Reports to: Regional Operations Director, QLD, WA & NT
Type: Full-Time
Reward: Competitive Salary + Bonus + Benefits + Career Growth Opportunities

About the Role

An exciting opportunity has become available for a dynamic and experienced Service Centre Manager to lead our Oxley Service Centre, a critical site within the Brisbane and national metro network. This role is ideal for a strategic leader with a passion for operational excellence, strong people leadership skills, and a proven track record in delivering objectives, safely.

What You Bring:

• Proven experience in leading large teams within industrial or operational environments.
• Strong strategic agility and ability to align operations with long-term business goals.
• Demonstrated success in step-changing site performance and driving continuous improvement.
• Expertise in project management, including equipment upgrade and transformation initiatives.
• Solid financial acumen for planning, budgeting, and achieving targets.
• Experience in industrial relations, conflict resolution, and negotiation.
• Tertiary qualifications in a related field (desirable) or equivalent experience.
• Excellent communication skills and proficiency in Microsoft Office.

Remote Type

Not Remote

Skills to succeed in the role

Adaptability, Adaptability, Change Management, Coaching, Computer Literacy, Cross-Functional Work, Data Analysis, Data-Driven Decision Making, Data Literacy, Delegation, Digital Literacy, Emotional Intelligence, Feedback, Inclusive Leadership, Innovation, Inspiring Others, Learn From Mistakes, Mathematic Literacy, Mentoring, Mentorship, Motivating Teams, Prioritization, Scheduling, Stakeholder Engagement, Strategic Thinking {+ 1 more}

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.