JLL

Service Ambassador

Singapore Full time

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Job Description

Track all event requests from initiation through completion, maintaining detailed records and status updates
Liaise with stakeholders throughout the event lifecycle, providing timely updates on critical milestones
Provide regular client updates on event progress, changes, and deliverables
Coordinate with all parties (internal and external) to ensure successful event delivery
Manage event timelines with clear accountability and milestone tracking


Event Execution & Operations

Support on-site events, conferences, promotions, functions, and briefings ensuring exceptional visitor experience
Deliver end-to-end event support from pre-event planning through post-event 
Supervise event setup and breakdown operations with attention to quality standards
Monitor event progress and implement swift resolution for emerging challenges
Ensure event locations are properly prepared and restored to pre-event condition

Audio Visual Coordination

Ensure all AV equipment is operational and ready for use prior to event commencement
Collaborate with AV support teams to validate functionality of all technical equipment
Conduct pre-event AV testing to prevent technical disruptions during events
Coordinate A/V resources and establish backup solutions and contingency protocols


Stakeholder & Resource Coordination

Ensure essential standby support personnel are on-site during events
Facilitate collaboration with facilities management, security, catering, and service provider teams
Serve as central communication hub for all parties involved in event delivery

Process Development & Reporting

Create and implement processes for event management and operational activities
Develop standard operating procedures for event management delivery
Utilize dashboards and reporting tools to provide data-driven insights on performance metrics

Additional Responsibilities

Undertake ad hoc duties as assigned by management
Support special projects and initiatives enhancing service delivery
Provide backup support for team members ensuring operational continuity

Professional Skills

Excellent communication and interpersonal skills
Strong organizational and time management abilities
Professional demeanor appropriate for corporate banking environment
Problem-solving skills with ability to implement effective solutions
Attention to detail ensuring events meet client standards

Location:

On-site –Singapore

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.