Senior Vice President, Head of Data Operations

Our Company

Oaktree is a leader among global investment managers specializing in alternative investments, with over $200 billion in assets under management. The firm emphasizes an opportunistic, value-oriented and risk-controlled approach to investments in credit, private equity, real assets and listed equities.  The firm has over 1400 employees and offices in 25 cities worldwide.

We are committed to cultivating an environment that is collaborative, curious, inclusive and honors diversity of thought. Providing training and career development opportunities and emphasizing strong support for our local communities through philanthropic initiatives are essential to our culture.

The Data Solutions team at Oaktree Capital Management delivers trusted, high-quality data that powers the firm’s global investment and business operations. Through close collaboration with Technology and business partners, we drive data strategy, governance, and product delivery to enable reliable insights, operational efficiency, and a unified data foundation.

For additional information please visit our website at www.oaktreecapital.com.

Responsibilities

As the Global Head of Data Operations within Oaktree’s Information Solutions team, you will build and lead an enterprise data operations function that ensures the reliability, observability, and quality of data flowing through our platforms. You will oversee global data operations, data quality execution, and incident management and will be responsible for developing a unified, proactive operating model that integrates closely with Data Governance, Data Product, and Engineering. This role will establish a comprehensive view for monitoring daily operational health, drive continuous improvement through root cause analysis, and manage a 24x7 global support organization that includes offshore teams.

Responsibilities include:

• Build and lead a global data operations organization focused on reliability, monitoring, and proactive issue management.
• Define the operating model, staffing, and training strategy for continuous, follow-the-sun coverage.
• Build and maintain a unified operational monitoring framework that provides real-time visibility into data movement, job performance, and platform health.
• Introduce predictive alerts and automation to detect and resolve issues before business impact.
• Oversee incident management function, coordinating response, communication, and RCA across teams.
• Partner with Engineering to embed operational readiness and resiliency into design and release processes.
• Lead data quality operations in collaboration with Governance, defining and enforcing reconciliation and validation processes that strengthen data trust.
• Develop KPIs and dashboards tracking uptime, incident trends, SLA adherence, and overall performance.
• Manage vendor and managed data provider operations, including SLAs, budgets, and performance oversight.
• Drive automation, standardization, and self-healing to improve resilience and reduce manual effort.
• Foster collaboration across technology, operations, and business teams, promoting accountability and a culture of continuous improvement.
• Lead initiatives to optimize reliability, scalability, and cost efficiency across the data ecosystem.

Qualifications

• 10-15 years of experience in data management, data operations, or a similar field.
• Experience with modern data platforms (Azure, Snowflake, Databricks, etc.) and operational tooling for monitoring, alerting, and observability.
• Deep understanding of data pipeline architectures, observability frameworks, and incident management methodologies.
• Strong background in data quality management.
• Ability to bridge the gap between technical teams and business stakeholders, ensuring that data operations are fully integrated into the firm’s broader technical and business environment.
• Strong leadership and team management skills, with the ability to build and lead high-performing teams and collaborate across functions to drive operational excellence.
• Experience in developing and leading 24x7 centralized operations and “follow the sun” staffing models.

Personal Attributes

• Relationship Building; works effectively with strong, diverse teams of people with multiple perspectives, talents, and backgrounds.  He or she is known for doing what is best irrespective of politics and is comfortable with consensus building (at multiple levels) and soliciting constructive feedback; ability to elicit cooperation from a wide variety of participants including upper management, clients, other departments, and 3rd party providers.
• Communication; strong interpersonal and verbal/written communication skills; ability to present complex material.
• Independence & Collaboration; experience at working both independently and in a team-oriented, collaborative environment; must be able to drive work effectively with limited supervision (at times) while representing department and executive management interests and concerns.
• Work Ethic; focus on continual development, performance, accountability, and self-motivation.
• Flexibility & Organization; adapt to shifting priorities, demands and timelines through analytical and problem-solving capabilities; proven ability to multi-task and efficiently manage time across competing activities/resources; able to effectively prioritize, execute tasks, and thrive in a high-pressure fast paced environment.
• Intellectual Curiosity; energized by learning new things and engaging across a wide range of issues; must have strong problem solving skills; understand the importance of attention to detail, adept at conducting research into project-related issues and products; displays a technical aptitude that lends itself to learning and mastering new technologies.
• Driving Results; sets aggressive timelines and objectives to drive results, conveys a sense of urgency, and drives issues to closure; is a self-starter committed to achieving results and has a strong sense of ownership and follow-through.
• Judgment; makes recommendations and decisions that balance a variety of factors.

Education

Bachelor’s degree in business, engineering, computer science, or a related field.

Base Salary Range

$225,000- $250,000

In addition to a competitive base salary, you will be eligible to receive discretionary bonus incentives, a comprehensive benefits package and a flexible work arrangement.  The base salary offered will be commensurate with experience and/or qualifications, industry knowledge and expertise, as well as prior training and education.

Equal Opportunity Employment Policy

Oaktree is committed to diversity and to equal opportunity employment. Oaktree does not make employment decisions on the basis of race, creed, color, ethnicity, national origin, citizenship, religion, sex, sexual orientation, gender identity, gender expression, age, past or present physical or mental disability, HIV status, medical condition as defined by state law (genetic characteristics or cancer), pregnancy, childbirth and related medical conditions, veteran status, military service, marital status, familial status, genetic information, domestic violence victim status or any other classification protected by applicable federal, state and local laws and ordinances. This policy applies to hiring, placement, internal promotions, training, opportunities for advancement, recruitment advertising, transfers, demotions, layoffs, terminations, recruitment advertising, rates of pay and other forms of compensation and all other terms, conditions and privileges of employment. This policy applies to all Oaktree applicants, employees, clients, and contractors. Staff members wishing to report violations or suspected violations of this policy should contact the head of their department or Human Resources.

For positions based in Los Angeles

For those applying for a position in the city of Los Angeles, the firm will consider for employment qualified applicants with a criminal history in a manner consistent with applicable federal, state and local law.