Senior Registration Associate

November 26, 2025

D

Non FamilyNon Family

GS7

General Service

Reason

Regular > Regular Assignment

2026-01-01

Senior Registration Associate

Organizational Setting and Work Relationships
The Senior Registration Associate assists in the oversight of UNHCR's registration procedures as well as related activities in the operation. The Senior Registration Associate is normally supervised by the Registration Officer. The Senior Registration Associate assists with the implementation of an operation-specific registration strategy, to ensure that registration is effectively used for the identification of specific protection needs, for the management of operations, and for the achievement of durable solutions.
The Senior Registration Associate provides day-to-day supervision and support to UNHCR staff engaged in registration and related activities (including Reception, Filing and Data Management staff), and monitors the efficiency and quality of registration processes, identity and entitlement documentation activities and population data management. The Senior Registration Associate collaborates closely with Protection, Programme, Operational Data Management and Information Management colleagues as well as with Government authorities and partners on the provision of quality population data for the delivery of targeted protection or assistance interventions and programming and planning.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties
- Assist in the implementation of registration strategies and methodologies for populations of concern.
- Assist in the drafting and implement of operation-specific SOPs for all aspects of registration in accordance with applicable standards and policies, including provisions for the protection of individual data and prevention and identification of fraud.
- Assist in the implementation of procedures and systems for continuous registration and verification exercises, including in the securing and distribution of identity and entitlement documents.
- Supervise the daily running of the registration team activities, including monitoring staff performance, impacts and outputs.
- Establish linkages with protection units within the office and monitor the timely referral of persons with specific needs for protection follow-up.
- Assist in conducting regular data quality checks to monitor the accuracy of data collected.
- In coordination with the operational data management staff, assist in the timely consolidation and drafting of statistics and other registration data reports on persons of concern.
- Contribute to training and internal capacity building of UNHCR staff in registration, including on-the-job coaching and guidance.
- Enforce compliance by UNHCR staff engaged in registration and related activities with UNHCR standards and policies and operation specific SOPs for all aspects of the registration operation.
- In consultation with the supervisor, make decisions relating to the day-to-day operations of the registration unit and ensure registration procedures are efficient and effective.
- Draft and submit reports and statistics related to registration.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level
For G7 - 4 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education
Not applicable

Certificates and/or Licenses
Social science, Statistics, Mathematics, Information Technology
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Good computer skills in all desktop applications, particularly with respect to data management competencies.

Desirable
Prior experience in registration or individual case management, including use of UNHCR proGres software, in refugee and internal displacement situations.
Good understanding of the principles of and concepts of international protection and UNHCR.
Training in registration, operational data management or information management desirable.

Functional Skills
DM-Data Collection and Analysis
IT-Computer Literacy
DM-Data Management
IT-IT Refugee Systems & Applications
PG-Programme Management (programme cycles and reporting standards)
TR-Training - Virtual and face to face
IT-Microsoft Excel
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Operational Context:

Iraq is currently at a turning point, leaving behind the effects of three decades of political turmoil and armed conflicts that deeply impacted its people. Since the end of large-scale military operations in 2017, Iraq has been experiencing relative stability and is advancing towards sustainable development. These developments notwithstanding, there remain protracted humanitarian and development needs.

Iraq generously hosts over 336,000 refugees and asylum-seekers, 90% of whom are Syrian and live in the Kurdistan Region of Iraq. Close to 83% of refugees in Iraq live in the Kurdistan Region of Iraq. Of these, some 32% live in nine refugee camps while the majority live in urban areas.
With the evolving situation in Syria, refugees and asylum-seekers in Iraq are closely following developments. In the first quarter of 2025, almost 12,000 Syrians returned home from Iraq, including 1,000 refugees registered with UNHCR. Overall, 12 percent of Syrian refugees in Iraq have expressed their intention to return home this year.

UNHCR works with the Government of Iraq and partners to support the access of refugees and asylum-seekers to protection and their inclusion in public services, such as education and healthcare, as well as their access to economic opportunities and in advancing solutions.

Iraq also has over 1 million internally displaced persons (IDPs). While the majority live in urban settings or informal settlements across the country, as of end March 2025, some 108,000 live in 20 IDP camps in the Kurdistan Region of Iraq. In early 2024, the Government of Iraq announced its intent to close the remaining IDPs camps in the Kurdistan Region of Iraq. While many IDPs hope to return to their homes at some point, many may be unable or unwilling to do so because of their specific profiles or the situation in their areas of origin. UNHCR supports the efforts of pursuing durable solutions for IDPs, including the closure of camps, as solutions, including voluntary return, local integration and relocation are available to IDPs, enabling them to make decisions on a voluntary and well-informed basis.

In the evolving context in Iraq, UNHCR has transitioned from a purely humanitarian response to a response that supports development approaches. UNHCR’s multi-year strategy 2025-2029, therefore envisions that forcibly displaced populations and stateless persons in Iraq have improved access to legal protection as well as full and inclusive access to quality basic and protection services in national systems as well as economic opportunities.

Desired Candidate Profile:

• Experience in managing teams, team spirit
• Experience in collaboration, coordination and advocacy with government counterparts on refugee issues.
• Knowledge and/or experience with the national and international asylum framework
• Prior experience in registration or individual case management, including proficiency in using UNHCR proGres software, BIMS…etc.
• Experience and/or knowledge in UNHCR General Policy on Personal Data Protection and Privacy
• Previous experience in refugee protection and case management in the context of Dohuk
• Leadership, self-driven and decision making

Important Notes:

- When completing the application, candidates are required to list all of their language skills including their mother tongue. The three broad levels are A1/A2 ("Basic User"), B1/B2 ("Independent User"), and C1/C2 ("Proficient User")

- Shortlisted candidates are required to sit for a written test, and successful candidates will be invited for an oral interview.

- Female candidates are strongly encouraged to apply.

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Operational context

Occupational Safety and Health Considerations:

Nature of Position:

Living and Working Conditions:

 

Additional Qualifications

Skills

DM-Data Collection and Analysis, DM-Data Management, IT-Computer Literacy, IT-IT Refugee Systems & Applications, IT-Microsoft Excel, PG-Programme Management (programme cycles and reporting standards), TR-Training - Virtual and face to face

Certifications

HCR Learning Program - UNHCR, Information Technology - Other, Mathematics - Other, Social Sciences - Other, Statistics - Other

Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Organizational awareness, Planning & organizing, Teamwork & collaboration, Technological awareness

https://icsc.un.org/Home/SalaryScales

Compendium

Additional Information

This position doesn't require a functional clearance