Senior Patient Recruitment & Engagement Lead, Tactics and Materials

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

PPD is revolutionizing patient recruitment. As the clinical research division of Thermo Fisher Scientific, PPD has launched Patient First, a group dedicated to enhancing the patient experience from the first click to the final visit. Using human-centered, digitally enabled solutions, Patient First optimizes patient recruitment and engagement, site operations, and quality data collection.

PPD is seeking a Senior Patient Recruitment and Engagement Lead (PREL) to join our Tactics and Materials team. This team is dedicated to the development and delivery of recruitment materials and tactics for global clinical studies.

This is a remote position in the US for candidates with experience in global study management, designing global trial recruitment materials, study budget oversight and client management. 

Strategic Recruitment Leadership

Lead the execution of global patient recruitment strategies, overseeing the delivery of tactics and tools that drive enrollment success. Monitor study performance, analyze recruitment data, proactively adjust strategies to meet targets, and identify and mitigate risks throughout the study lifecycle.

Recruitment Campaign & Materials Execution

Oversee the development, approval, translation, production, and distribution of recruitment materials within study startup timelines. Manage the launch and ongoing execution of Central Recruitment campaigns to ensure timely, compliant, and effective site support.

Cross-Functional & Client Partnership

Collaborate closely with internal study teams (CTM/CRA) to align on recruitment strategy and execution. Serve as a subject matter expert, providing strategic consultation and participating in client-facing meetings, including study kick-offs.

Operational, Compliance & Financial Oversight

Ensure compliance with study tools, training materials, and system updates. Oversee recruitment-related financials, partner with Finance to manage out-of-scope activities, and support contract modifications to maintain operational and budgetary alignment.

Education and Experience:

• Bachelor's degree or equivalent and relevant formal academic / vocational qualification
• Previous clinical patient recruitment management experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5 years’ experience) 
• In some cases, an equivalency, consisting of appropriate education, training, and/or related experience will be considered sufficient for an individual to meet the requirements of the role.

Knowledge, Skills, and Abilities:

• Clinical Management experience with a strong focus on leading Recruitment and Retention.
• Project Management experience.
• Effective leadership and training skills; capable of motivating teams.
• Excellent planning and organizational skills to effectively prioritize workload for self and team members.
• Solid interpersonal and critical thinking skills to promote teamwork in a multicultural matrix organization. 
• Proven ability to work in high pressured situations.
• Solid understanding of change management principles.
• Strong judgment, decision making, escalation, and risk management skills.
• Strong oral and written communication skills, including English language proficiency.
• Provides excellent customer service and fosters teamwork among internal and external customers.

At Thermo Fisher Scientific, we are committed to fostering a healthy and harmonious workplace for our employees. We understand the importance of creating an environment that allows individuals to excel. Please see below for the required qualifications for this position, which also includes the possibility of equivalent experience:

• Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
• Able to work upright and stationary for typical working hours. 
• Ability to use and learn standard office equipment and technology with proficiency.
• Able to perform successfully under pressure while prioritizing and handling multiple projects or activities. 
• May require as-needed travel (0-20%).