<gh-intro> <text>
We are looking for a driven and analytical Senior Operations Specialist to join our team in Latvia. The annual gross salary for this role starts from 30,000 EUR, depending on experience and skills.
</text> </gh-intro> <gh-about-us> <title>About us</title> <text>
With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
Everyone's welcome at Bolt, regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, or gender identity.
We’re on a mission to make cities for people, not cars, and we need you to make it happen!
</text> </gh-about-us> <gh-role-detail> <title>About the role</title> <text>
As a Senior Operations Specialist, you will drive marketplace performance and support strategic decision-making through data-driven insights. You will own key operational workstreams end-to-end, improve planning processes, and collaborate with cross-functional stakeholders to unlock sustainable growth.
</text> </gh-role-detail> <gh-responsibilities> <title>Main tasks and responsibilities:</title> <bulletpoints>
- <point>Lead strategic planning and quarterly business reviews (QBRs), ensuring alignment between operational performance, budgets, and company objectives.</point>
- <point>Own the forecasting and budgeting process, driving accurate monthly and quarterly planning in line with OKRs.</point>
- <point>Manage and optimize marketplace performance by analyzing city portfolios and translating insights into clear, actionable improvement plans.</point>
- <point>Oversee pricing and value proposition reviews to ensure competitiveness, revenue optimization, and strong customer experience.</point>
- <point>Monitor operational efficiency, including OPEX management, city configurations, and driver earnings analysis to support sustainable growth.</point>
</bulletpoints> </gh-responsibilities> <gh-requirements> <title>About you:</title> <bulletpoints>
- <point>BSc in Economics, Business, Statistics, or a related field with at least 2 years of experience in an analytical role.</point>
- <point>Strong ability to interpret data, independently own complex problems, and deliver measurable business outcomes.</point>
- <point>Advanced Excel skills; experience with SQL, Python, and BI/data visualization tools is a strong advantage.</point>
- <point>Experience with A/B testing or experimentation frameworks and data-driven decision-making.</point>
- <point>Excellent communication and written skills in English and Latvian.</point>
</bulletpoints> <text>
Experience is great, but we also look for ownership, curiosity, and drive. So, even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!
</text> </gh-requirements>
GENERAL
- <gh-perks> <title>Why you’ll love it here:</title> <bulletpoints>
- <point>Play a direct role in shaping the future of mobility.</point>
- <point>Impact millions of customers and partners in 500+ cities across 50+ countries.</point>
- <point>Work in fast-moving autonomous teams with some of the smartest people in the world.</point>
- <point>Accelerate your professional growth with unique career opportunities.</point>
- <point>Get a rewarding salary and stock option package that lets you focus on doing your best work.</point>
- <point>Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.</point>
- <point>Take care of your physical and mental health with our wellness perks.</point>
</bulletpoints>
<text>*Some perks may differ depending on your location and role.</text>
</gh-perks>