Position Summary
Role and Responsibilities
- Oversee end-to-end logistics operations for Samsung’s e-commerce business, including Order management, order fulfilment, warehousing, and last-mile delivery.
- Coordinate with 3PL partners to ensure timely dispatch, accurate delivery, and service quality in line with SLAs and KPIs.
- Monitor and analyse logistics KPIs such as delivery lead time, order accuracy, and cost efficiency; identify opportunities for improvement.
- Support system integration projects between Samsung platforms and logistics partners to enhance automation and tracking visibility.
- Lead process improvement initiatives to streamline fulfilment operations and elevate customer satisfaction.
- Assist in capacity planning during new product launches.
- Main PIC for Sample Management of CE business
- Support quarterly sample stock count
- Process owner for Sample operations
Skills and Qualifications
- Minimum of 2-4 years of experience in Sample or inventory management, Logistics operations
- Proficient in MS Office, particularly Excel, with strong presentation skills.
- Excellent communication skills and a team player.
- Persistent and target-driven.
- Knowledge of SAP is mandatory
- A degree or diploma in Business Administration or a related field is preferred.
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