Job Title: Senior HR Information Systems Analyst - UKG
Hours: 40 hours - M-F 8:30-5 PM EST
Location: Open to remote work. Occasional travel is required to Massachusetts as needed.
About The Role:
The Senior HR Information Systems Analyst serves as a technical specialist and key support partner for Tufts Medicine’s UKG platform, with a strong emphasis on inbound and outbound integrations, interfaces, and data workflows. This role ensures seamless data movement between UKG and critical downstream and upstream systems, including Payroll, ERP, Benefits, Talent systems, and clinical operations platforms.
About Tufts Medicine:
Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. The health system is the principal teaching affiliate for Tufts University School of Medicine. The strong relationship between Tufts Medicine and Tufts University School of Medicine is evident in our governance, academic and research structure. Tufts Medicine is comprised of the following clinical entities:
· Tufts Medicine Professional Group (TMPG)
· Tufts Medicine Integrated Network (TMIN)
· Tufts Medical Center
· Lowell General Hospital
· MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford
· Tufts Care at Home
Job Overview
This position maintains the assigned Human Resources Information System (HRIS) to ensure data integrity, report development, system maintenance and more. Responsible for ensuring that HRIS is maintained with current and accurate employee data as it relates to user access, organizational hierarchies, communication templates, integrations and more. Responsible for designing, developing, and supporting assigned applications. Responsible for the operation and maintenance of the activities necessary to ensure the timely production and dissemination of accurate reports, data and management information. Acts as the liaison between the data/information customers to provide specification requirement development support, consultation, and analysis for data/information needs. Responsible for project-based analysis and reporting projects and executive ad hoc report requests. Provides organizational support through analytics using programming, conducting research and participating as a project team leader/member.
Job Description
Minimum Qualifications:
1. Bachelor’s degree in Information Systems, Computer Science, HR Management, Business, Healthcare Administration, or related field.
2. Five (5+) years of progressive more responsible and complex experience supporting UKG (Dimensions or WFC), with a strong emphasis on integrations.
3. Three (3+) years of hands-on experience with the Boomi Platform.
4. Hands-on experience with UKG API frameworks, file-based integrations (CSV/XML/JSON), SFTP processes, and automated data workflows.
5. Strong understanding of HR data structures, workforce management data models, and payroll/timekeeping dependencies.
Preferred Qualifications:
1. UKG Pro or Dimensions integration certifications.
2. Experience with Mulesoft, SnapLogic, or other middle-tier integration platforms.
3. Familiarity with SQL, relational databases, or scripting languages used for data transformation.
4. Experience supporting ERP or HR technology ecosystems in a large healthcare system.
5. Seven (7+) years of direct experience supporting UKG (Dimensions or WFC), with a strong emphasis on integrations.
6. Experience in a healthcare system or highly regulated environment.
Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
1. Serves as the subject-matter expert for UKG inbound and outbound integrations, including file-based interfaces, API-driven data exchanges, event-based integrations, and SFTP processes.
2. Maintains, monitors, and troubleshoots all UKG interfaces to ensure timely and accurate data transmission across HR, Payroll, Finance, and clinical systems.
3. Partners with IT and vendors to design, test, implement, and optimize integration workflows, ensuring scalability and adherence to Tufts Medicine’s integration architecture.
4. Leads root-cause analysis on integration failures and partner on long-term solutions to prevent recurring issues.
5. Configures and maintains UKG modules that interact with integrations (e.g., Timekeeping, Accruals, Person Data, Job Data).
6. Supports UKG release management including testing integrations against new features, patches, and upgrades.
7. Ensures data mapping, data transformations, event triggers, and interface schedules align with business processes and security requirements.
8. Maintains documentation of integration designs, file layouts, data dictionaries, and workflow diagrams.
9. Serves as a liaison between HR Technology, IT, Payroll, HR Operations, Finance, and clinical departments to understand data needs and system dependencies.
10. Leads requirements gathering sessions for new data feeds, interface enhancements, and system-to-system connectivity.
11. Collaborates with vendors (including UKG) to resolve complex issues and launch new connections or file exchanges.
12. Supports data governance efforts by ensuring accurate, secure, and compliant data movement across systems.
13. Validates data accuracy through regular audits, reconciliation processes, and quality checks.
14. Upholds HIPAA, SOC, and other regulatory standards related to data privacy and security.
15. Maintains integration-related SOPs, change-control documentation, and support ticket records.
16. Assists in building and maintaining reporting datasets and extracts tied to integration outputs.
17. Partners with HR and business analytics teams to ensure data consistency across reporting sources.
18. Supports the creation of dashboards or audit tools that monitor integration health and data volume trends.
19. Provides guidance to HRIS Analysts on technical troubleshooting, testing practices, and system best practices.
20. Serves as an escalation point for integration-related support issues.
21. Contributes to team knowledge-sharing, training materials, and documentation improvements.
Physical Requirements:
1. Professional office environment with typical office requirements such as computers, phones, photocopiers, filing cabinets, etc.
2. Largelyasedentaryrole,whichinvolvessittingmostofthetime,butmayinvolvemovementssuchaswalking,standing,reaching, ascending / descending stairs and operating office equipment.
3. Frequently required to speak, hear, communicate and exchange information.
4. Able to see and read computer displays, read fine print, and/or normal type size print and distinguish letters, numbers and symbols.
5. Occasionally lift and/or move up to 25 pounds.
Skills & Abilities:
1. Significant knowledge of the Human Resource function.
2. Skills in process improvements relative to Human Resource operations.
3. Strong analytical skills with the ability to complete high priority projects and activities with time-sensitive deadlines.
4. Proven ability to troubleshoot complex technical issues, analyze log files, and interpret error codes.
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth—one of the many ways we invest in you so you can thrive both at work and outside of it.
Pay Range:
$91,879.42 - $117,150.49