Senior Engagement Leader-Aviation Operations

Senior Engagement Leader-Aviation Operations

Company:

The Boeing Company

Boeing’s Aviation Business Solutions (ABS) is seeking a (Senior) Engagement Leader to join our high-performing team.  This position will focus on supporting our P&L organization within Boeing Global Services (BGS).

Successful Engagement Leaders are those with demonstrated experience in the aviation industry that exhibit an entrepreneurial mindset, possess aviation business and technical expertise, and utilize collaborative approaches to problem solving. They must also have the ability to listen carefully, pay deep attention to detail and communicate effectively at all levels of management.

Our current team of high-caliber Engagement Leaders leverage Boeing's unique Original Equipment Manufacturer (OEM) knowledge, vast technical knowledge and airline expertise to deliver strategic, operational and technical solutions to aviation operators (Commercial and Business Aviation), airports, and maintenance providers globally.  Our core business strategy is to assist and support our customers in developing or improving their business processes to achieve optimal operational efficiency along with the business transformations and change management necessary to sustain that performance. To be successful in this role, one must think entrepreneurially, create new ways to expand and grow the business, and be personally driven to excel in their work.

Position Responsibilities

The core responsibility of the Engagement Leader is to build relationships internally and externally, assess leads, identify efficiency opportunities for customers, develop solutions that include work scope, timing and pricing, win the contracts and execute to plan.  The ability to prospect (generate real opportunities), This role requires the ability to listen to customers, understand the value they are seeking, define measurable results, and consistently deliver services aligned to those outcomes are

necessary skills to succeed in this role.

Consulting:

• Consult directly with aviation clients to provide advisory services for complex aviation operations challenges

• Serve as the leader of the aviation client engagement to ensure client’s goals and objectives are met,

• Provide motivation to the engagement team, lead and mentor project managers and team members, and promote a culture of continuous improvement and operational excellence by fostering a collaborative environment

• Lead, drive, and promote all phases of customer engagement opportunities (i.e., Assessment, Analysis, Solution Creation, and Implementation).

• Lead communications with project stakeholders, both internally and externally, including program status, risks, issues, and mitigation plan to stakeholders.

• Collaborate with project managers to develop a comprehensive program plan including project timeline, deliverables, and necessary program resources

• Monitor and communicate program financial status to practice leadership

• Manage changes to scope, schedule, and resources and communicate impact to program stakeholders

• Identifying gaps in Boeing’s capabilities pertaining to a customer’s needs, then establish and develop external partnerships to fill those gaps

Subject Matter Expertise:

• Conducting research, collecting data, performing analysis and utilizing tools and frameworks in order to formulate the highest possible value recommendations for our customers

• Identifying issues, forming hypotheses and using structured techniques to determine solutions and provide objective recommendations with a definitive implementation plan

• Communicating directly with Government / Regulatory agency leadership as needed in support of an engagement

Thought Leadership:

• Contribute to thought leadership of the practice by conducting research and providing insights into industry trends

• Drive innovation ideas and insights within the industry by developing thought leadership material (white papers, case studies, etc.) and speaking at industry events

• Position the organization as a leading authority and trusted voice in aviation optimization

• Engage and communicate effectively with aviation customer’s C-Suite, Executives, and other Senior Leaders to understand their current challenges, gain industry insight, and become a trusted advisor

Business Development:

• Building direct relationships with team leaders and members within BCA / BGS Sales and Marketing

• Prospecting effectively by building a strong network both inside and outside Boeing

• Creating and developing business opportunities from leads with Sales and Aviation Business Solutions Principals

• Identifying, leveraging and monetizing existing capabilities within Boeing that solve customer challenges

• Generating Sales Letters describing specific ABS service offerings of quantifiable value to customers. This includes tailoring of services and associated pricing to meet customer needs

• Identifying and driving additional revenue opportunities during an established customer engagement (cross-sell / up-sell)

Other Activities:

• Working with a high level of autonomy (minimal supervision) while staying within Boeing’s policies and procedures

• Supporting ABS leadership on special assignments

• Travelling, both Domestically and Internationally to support projects and other business activities

Basic Qualifications (Required Skills/Experience):

• Bachelor's degree with minimum 15 or more years' related work experience or a Master's degree with minimum 12 or more years' related work experience, or an equivalent combination of education and experience.

• 7-10 years in an aviation operations management role at a commercial airline or business jet operator, ideally director, vice president, or above responsible for operations control center, flight operations, safety, crew scheduling and planning, ground operations, network planning, or dispatch.

• Minimum 10 years airline/aerospace industry experience

• Demonstrated understanding of industry regulations, primarily EASA and/or FAA.

Preferred Qualifications (Desired Skills/Experience):

• Professional license, such as pilot or dispatcher

• Prior management consulting experience

• Data modeling and Analytics experience

• Experience working with regulatory agencies to implement organizational changes

• Working virtually and effectively using computer and communication tools

Position Location:

This position is virtual; however, the following locations are preferred: Seattle, WA; Plano, TX; Denver, CO; Miami, FL; Jacksonville, FL; St. Louis, MO; Charleston, SC

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. 

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. 

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations. 

Summary pay range: 146,200 - 227,700

Language Requirements:

Not Applicable

Education:

Bachelor's Degree or Equivalent

Relocation:

Relocation assistance is not a negotiable benefit for this position.

Export Control Requirement:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Safety Sensitive:

This is not a Safety Sensitive Position.

Security Clearance:

This position does not require a Security Clearance.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Shift 1 (United States of America)

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