Ecolab

Senior Business Process Analyst

CHN - Shanghai - Shanghai Full time

What You Will Do

  • Deliver day‑to‑day SAP EBS application support for China Supply Chain users
  • Act as first‑line owner for SAP incidents and operational issues, including high‑priority business impacts
  • Manage and coordinate SAP Change Requests (CRs) to improve process efficiency
  • Serve as the bridge between local China users and global SAP / EDC teams
  • Translate local business requirements into clear functional inputs for global delivery teams
  • Support ongoing system stability during business growth and new plant onboarding

Minimum Qualifications

  • Hands‑on experience in SAP SD-LE/MM/WM modules, preferably in Supply Chain–related areas such as OM/PP/QM.
  • Experience managing production SAP incidents and change requests
  • Strong understanding of business processes and SAP operations
  • Fluent Mandarin (to support local factories and warehouses)
  • Good English communication skills for global collaboration

Preferred Qualifications

  • Experience supporting China manufacturing or warehouse operations
  • Prior work in a global or matrix SAP support organization