About the Team
The New Verticals team is all about expanding DoorDash beyond Restaurants, and helping deliver anything our Customers want. New Verticals powers delivery across Grocery, Convenience, Retail, and Alcohol while also building software products for our Dashers, Merchants and Consumers. Our Central Strategy & Operations Operations team has three major mandates to effectively onboard merchants, fulfill every order with speed & accuracy and improve our logistics network - across all New Verticals.
About the Role
We are looking to bring on a Senior Associate to sit within our Logistics Strategy & Operations team. You will work on developing solutions that improve the way we deliver heavy and oversized (Big & Bulky) items to customers. You will pull operational levers that make it easier for Dashers to accept and fulfill these orders, and work with the Retail team to expand the selection of heavy and oversized items available to customers. You will own metrics, pull operational & product levers and drive impactful results, and be the cross functional leader to hold teams accountable to goals. We operate in a hybrid model; we do try to get the team together once a quarter in person and all of our offices are open should you choose to go in.
You’re excited about this opportunity because you will…
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Analyze. You are familiar with SQL and love working with data to drive business decision-making.
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Build. You will help build strategic initiatives that impact all three sides of our marketplace; this can vary from Dasher logistics products that impact assignments to creating long term solutions for harder to fulfill items. This means everything from high-level strategy to operational details.
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Collaborate. You will advocate internally for solutions to enhance the user experience and collaborate with cross functional teams like Catalog and Retail to achieve the shared vision. Where a product or operations solution is needed to unlock growth and reduce cost, you will advocate for those resources with your partners.
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Lead. You will help lead cross-functional work streams to develop an operating playbook to establish processes and guidelines to enhance how we operate New Verticals wide initiatives like how we fulfill Big & Bulky items and so much more!
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Strategize. You will help develop the strategy for how we fulfill heavy and oversized items, achieving perfect quality, speed and accuracy every time. You will help cross functional teams identify opportunities for enhancing our existing product offering and methods to improve delivery quality.
We’re excited about you because…
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You solve problems from first principles. You’re excited to think innovatively, and you resist “this is how it’s always been done” thinking.
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You are an operator. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re also able to think long-term. You will experience our operation first hand, to inform your strategy.
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You’re collaborative. You are highly collaborative and skilled at cross-functional project management. You can effectively lead and guide diverse teams toward a shared goal, holding partners accountable for achieving key results with ease.
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You’re analytical. You’re comfortable building complex SQL queries across multiple data sources and have experience with data visualization and dashboarding tools
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You have 2-4+ years of experience. You’ve succeeded in high-performing cultures (tech, operations, strategy, consulting, banking, or a related experience).
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You have a completed Bachelor’s Degree.
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.