What you’ll be responsible for:
The Data Operations team on the Atlas Robot is responsible for collecting new data to train Atlas’s brain. Individuals on the team will teleoperate robots, wear sensors while performing tasks, and other techniques.
As a Second Shift Supervisor, you would be responsible for the execution of a team of Data Operations associates from 3pm-11pm weekdays. The work is on-site in Waltham, MA.
Key KPIs for this role include hours of data collected/shift, yield and quality rate of data collected, and ensuring strong safety and operational excellence.
What you’ll do in this role:
Plan shift assignments based on data demand and personnel and equipment availability.
Train associates through structured learning programs and on-the-floor coaching.
Ensure adherence to safety protocols.
Build and maintain physical space in cooperation with facilities and IT.
Analyze and report shift performance to other stakeholders.
Identify bottlenecks and areas for improvement, and develop corrective actions.
Develop and deploy new SOPs to the rest of the team.
Trial new software, hardware, or processes in a hands-on manner - for example, test out a new VR device and provide feedback to the engineering team.
What a candidate should bring.
Prior experience coaching and optionally managing individuals in a professional environment such as retail, construction, manufacturing, or logistics.
Data analysis skills, such as reviewing KPIs, building or using dashboards, and constructing spreadsheets.
Strong written and verbal communication skills. Email, chat, Jira, slide decks, and documents will all be part of the workflow.
Demonstrated history of operational excellence and continuous improvement.
Ideal candidates will have prior exposure to robotics, VR, and/or networking and IT technology.
Ideal candidates will also have experience with Google Workspace, Jira, and other tools